Customer Service Representative

Sales Assistant

Robert Half is looking for a dedicated and detail-oriented Sales Assistant to join our client's team. In this temp-to-hire position, you will play a pivotal role in fostering positive client relationships and ensuring smooth order processing. The ideal candidate is someone who thrives in a fast-paced environment, excels in customer interactions, and is eager to contribute to the overall success of the sales process.

Responsibilities :

• Manage incoming and outgoing client communications, addressing inquiries and resolving issues in a timely manner.
• Process and track sales orders, ensuring accuracy and efficiency throughout the order lifecycle.
• Collaborate with internal teams to facilitate seamless order fulfillment and delivery.
• Provide exceptional customer service by identifying client needs and offering tailored solutions.
• Maintain detailed records of client interactions and order statuses for reference and reporting purposes.
• Assist in coordinating with sales teams to support client transactions and ensure satisfaction.
• Answer inbound calls and respond to email inquiries professionally and promptly.
• Handle outbound communication when necessary to follow up on orders or address client concerns.
• Demonstrate a thorough understanding of company products and services to effectively assist clients.
• Continuously seek opportunities to improve processes and enhance the customer experience.

Requirements :