Job Description
The Sr Manager, Account Management Identifies, tracks, and responds to new opportunities across the national market by leveraging existing relationships, developing new relationships, and acting as a trusted business partner to public sector customers. In some cases, this role may independently manage an opportunity lifecycle (prospecting, qualifying, developing, and negotiating contracts to close), but this role is also responsible for mentoring a diverse team to achieve collaborative wins.
This role ensures that prospect information is tracked and leads are generated. As a subject matter expert, this position guides the team in creating pitch decks and proposals for customers. The Growth team has two main categories for opportunities and the focus for each is as follows:
This position acts as a member of the Growth leadership team and oversees a team focused on growth of business across the US. Therefore, this role is responsible for hiring, training, providing feedback and mentoring team members to support and grow Account Management activities. The National Growth team is responsible for conference attendance and customer site visits. This role supports those activities by helping to coordinate on-site meetings, plan networking or social events, and ensure that hotel or other accommodations for team members is secured.
Above all, the Sr Manager, Account Management is committed to the growth of FORWARD’s mission by consistently achieving ambitious sales targets, collaborating closely with both the Growth and Operations teams, and thinking strategically about product use cases and potential customer needs. This role provides timely reporting to senior-level management on goals, metrics and lessons learned to ensure ongoing growth. Additionally, this role serves as a thought leader to customers and is seen as a trusted advisor on how to run assistance programs at-scale.
Qualifications
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We offer a full range of employee benefits for our regular full-time employees including:
Sr Manager, Government and Non-Profit - Account Management - National • Atlanta, GA
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