Position Summary
Responsible for a variety of senior living community business office tasks including but not limited to general bookkeeping tasks following standard organizational procedures. Communicates and coordinates closely with Executive Director and EPSO Billing Team on resident leases and monthly resident billing and collection issues. In some communities may also provide oversight and supervision for community Concierge positions to ensure excellent customer service for residents and visitors.
Essential Duties
- Assists community leadership in maintaining accurate financial records.
- Distributes monthly resident billing statements.
- Prepares bank deposits and processes accounts payable (ensuring proper coding).
- Manages the community petty cash account.
- Enters and verifies resident charges are reflected correctly in the electronic medical record (EMR)
- Prepares and distributes yearly rate increases.
- Creates and distributes reports as needed.
- Assists residents and staff with insurance issues such as long-term care Medicaid managed care etc.
- Maintains timely clear communication and collaborates effectively with the EPSO Billing Director and Billing Team.
- May assist with the Staff Appreciation Fund (resident-sponsored fund distributed to team members annually)
- Where applicable along with the community Executive Director and Lead Concierge ensure Concierge positions are properly trained supervised and coached / evaluated.
- Where applicable records and deposits chapel offerings
- Other duties as assigned.
Qualifications :
Basic Qualifications & Experience
Minimum of 2 years relevant experience working with spreadsheets financial records reporting and tracking of bills / invoices or similar tasksMinimum of GED / High School Diploma with some advanced education preferredExperience with and thorough knowledge of Excel with some experience using other MicroSoft software (Outlook Teams Word) and other common business office softwareSome managerial experience and / or general business office coordination experience preferredExcellent communication skills both written and verbalKnowledge and familiarity with Electronic Health Records preferredSome work or volunteer experience with older adults preferredGood organizational skills to manage a variety of tasks and accurately track and report dataMust be able to read write and speak the English language.Working Conditions / Physical Requirements
Light physical effort required by handling objects up to 20 pounds occasionally and / or up to 10 pounds frequently.Sits stands bends and moves intermittently during working hours.Is subject to frequent interruptions.Daily in-person interaction with coworkers residents family members / responsible parties and visitors (frequently).Additional Information :
If you are considering a position at Christian Living Communities Cappella Living Solutions we have a wide range of benefits to consider! These may vary based on the status of the role (PT FT or PRN).
Health Coverage
Health Savings Accounts
Retirement (with match)
Dental Vision Disability & Life Insurance
Paid Time Off plan
We envision a warm and welcoming environment for all residents team members family members and members of our communities a place of belonging. Please let us know if you require accommodation during the interview process.
We ask all applicants to carefully review the hiring salary range for each posted job opportunity as we will not hire outside the predetermined range. This position will be accepting applications through 11 / 17 / 2025. Job posting may close early due to the volume of applicants.
All your information will be kept confidential according to EEO guidelines.
Remote Work : No
Employment Type : Full-time
Key Skills
Office Manager Experience,Microsoft Office,Customer Service,Computer Skills,Microsoft Outlook,Microsoft Word,QuickBooks,Medical office experience,Office Experience,Front Desk,Microsoft Excel,Administrative Experience
Experience : years
Vacancy : 1