Receptionist

Job Description

Job Description

Broadmead : A Community Where You Belong, Grow, and Flourish

At Broadmead, we are more than a workplace. We are a values-driven community shaped by compassion, rooted in purpose, and guided by Quaker principles. We promote a culture where respect, integrity, and belonging are not aspirations, but the lived experience of everyone who walks through our doors.

We believe that when individuals thrive, communities flourish. That's why we've built an environment where your work doesn't just support a role, it shapes a legacy. Your contributions inspire progress, strengthen bonds, and enrich lives both within and beyond our campus.

What You Can Expect at Broadmead

• Opportunities to Grow

Life-long learning never stops at Broadmead. Whether you're building new skills, exploring new paths, or stepping into leadership, we provide the resources, mentorship, and encouragement to help you grow with purpose—and with Broadmead.

Belonging at Broadmead is not just a principle, it's our practice. We value all voices, celebrate individual perspectives, and harness the power of collaboration to build a vibrant, inclusive community.

Purpose lives at the center of what we do. Here, your efforts are meaningful, your presence matters, and your work leaves a lasting impact on the lives of others.

From competitive compensation and wellness initiatives to flexible support systems, Broadmead cares for the people who care for our community. Your well-being fuels our shared success.

At Broadmead, you are not just a team member, you are a partner for a purpose that endures. Together, we're enriching lives, building community, and ensuring everyone has the opportunity to belong, grow, and flourish.

Join us. Grow with us. Flourish with us.

Part Time : Every other weekend, 7 : 30AM - 1 : 30PM

Broadmead : A Community Where You Belong, Grow, and Flourish

At Broadmead, we are more than a workplace. We are a values-driven community shaped by compassion, rooted in purpose, and guided by Quaker principles. We promote a culture where respect, integrity, and belonging are not aspirations, but the lived experience of everyone who walks through our doors.

We believe that when individuals thrive, communities flourish. That's why we've built an environment where your work doesn't just support a role, it shapes a legacy. Your contributions inspire progress, strengthen bonds, and enrich lives both within and beyond our campus.

Benefit Plan package for team members working 30+ hours per week

Paid Time Off

Work out before or after your shift (showers available on site).

Bi-annual resident gift checks paid to non-exempt team members

Scholarship opportunities

Free parking and free shuttle service to light rail / Discount on Monthly Bus Passes

Nursing Training Program

Career Ladders – come grow with us!

2020, Broadmead was recognized as a CHRA Excellence in Diversity Award Winner for exemplifying an attitude and environment of acceptance and inclusion.

Monthly incentives to help you live a healthy lifestyle – contests, prizes and education await you

Salary Range : $19.00- $24.60 per hour

Why be a team member anywhere else but Broadmead – where we value YOU and want to support your SUCCESS!

Job Responsibilities :

1. Answers general questions and providing information for residents, staff, and visitors to Broadmead.

2. Responsible for dispensing of all packages delivered to residents or staff per proper policy and procedure.

3. Responsible for shipping of UPS packages from the Reception Desk.

4. Responsible for maintaining the calendar for reservations of Holly House guest rooms, the disbursement of keys to guests of Holly House, and for preparing the appropriate Holly House room fee bills for the Accounting Department, as well as ensuring all staff members have an emailed up to date calendar of guests.

5. Oversees the log book maintained at the Reception Desk for the reservation of all public spaces for activities, meetings, programs, events, and special functions.

6. Responsible for preparing the Resident Weekly Calendar.

Switchboard

1. Responsible for all switchboard and telephone communications at Broadmead's Community Center.

2. Must be professional in appearance and behavior being in uniform at all times.

3. Greets all visitors or callers to Broadmead in a friendly and professional manner, with a clear and distinct voice, and provides directions and assistance as appropriate.

4. Maintains an appropriate manner with residents, visitors, and staff, always keeping in mind that they are an extremely important link in effective communications as well as often the first impression to Broadmead.

5. Must be able to handle a high volume of phone calls, often simultaneously.

6. Screens incoming calls to Broadmead and directs them to the appropriate department.

7. Maintains a log book at the switchboard with any pertinent information for the next shift which should be read at the start of each shift.

8. Maintains a professional appearance of the switchboard area at all times.

9. Assists in training with part-time switchboard operators as requested.

10. Assists with general clerical assignments from other departments as needed.

11. Performs all other duties as assigned.

Security Functions / Duties :

1. Monitors and responds to all emergency call systems (fire, community center and residential).

2. Maintains electronic away log information and coordinates resident check in as needed daily.

3. Maintains observation of surveillance equipment on perimeter road and entrances.

4. Maintains access control to campus.

5. Accountable for promoting internal customer service.