Customer Service Associate - Ft Wayne

Customer Service Representative

Takes incoming phone calls and answers customer questions.

Handles any walk-in customers.

Collects payments.

Makes policy changes.

Assists with claims paperwork that is requested by the claim's representatives.

Provides proof of insurance documents that are requested by clients.

Any additional duties assigned by management.

High school diploma or GED equivalent.

1 year of customer service experience.

Property & Casualty insurance license required or must be able to obtain this license within 2 years.

Proficient in Microsoft Suite.

Strong communication skills.

Strong time management and problem-solving skills.

Strong attention to detail and accuracy.

An organization that values work / life balance

Paid vacation / sick leave

401(k) with match

Fulltime with a Monday - Friday schedule

Potential for a yearly bonus with a possible payout of up to 20% of the salary

Contests and incentives

Benefits eligibility within 30 days of employment

Negotiable pay based on level of experience

Collaborate in a team environment

Paid volunteer hours