Skilled Trades Program ManagerJLL • Atlanta, GA, US

Skilled Trades Program Manager

JLL • Atlanta, GA, US

4 days ago

Job type

Full-time

Job description

Skilled Trades Program Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

We are seeking an experienced Skilled Trades Program Manager to join our Workplace Management (WPM) team in this global role. This strategic position will be responsible for developing, implementing, and managing comprehensive skilled trades programs that support our commercial real estate operations and client services worldwide. The position reports directly to WPM leadership with a matrix reporting relationship to Human Resources.

Key Responsibilities

Program Development & Management

Design and execute strategic skilled trades programs aligned with WPM business objectives across global markets
Develop standardized processes for trades recruitment, training, and deployment with regional adaptations
Create and maintain program metrics, KPIs, and performance dashboards for global operations
Establish partnerships with trade schools, unions, and vocational training institutions internationally
Manage program budgets and resource allocation across multiple regions

Talent Acquisition & Recruitment

Build and maintain a robust pipeline of skilled trades professionals across multiple disciplines (electrical, HVAC, plumbing, carpentry, etc.) globally

Develop innovative recruitment strategies targeting diverse talent pools in various international markets

Partner with HR on compensation benchmarking and offer negotiations across different regions

Create and execute campus recruitment programs at trade schools internationally

Manage relationships with staffing agencies and trade organizations worldwide

Stakeholder Management & Communication

Serve as primary liaison between WPM operations teams and skilled trades workforce globally

Communicate global and regional labor trends (recruiting, market trends, etc.), program updates, and performance metrics to senior leadership across regions

Collaborate with regional managers to understand local market needs and cultural considerations

Interface with clients regarding skilled trades capabilities and service delivery internationally

Present program results and strategic initiatives to executive leadership

Network Development & Industry Relations

Build and maintain relationships with key industry stakeholders across global markets

Represent JLL at trade association events and industry conferences worldwide

Develop strategic partnerships with training providers and certification bodies internationally

Stay current on industry trends, regulations, and best practices across different regions

Create advisory committees with industry experts and internal stakeholders from various markets

Training & Development

Partner with our Learning & Development team to

Design onboarding programs for new skilled trades hires globally

Coordinate ongoing professional development and certification programs across regions

Implement safety training and compliance programs that meet international standards

Develop career pathway frameworks for trades professionals worldwide

Performance management processes

Education & Experience

Bachelor's degree in Business, Human Resources, Engineering, Real Estate or related field

Minimum 5-7 years of experience in program management, preferably in skilled trades or construction

Experience in commercial real estate, facilities management, or related industry preferred

Global or multi-regional experience strongly preferred

Professional certification in project management (PMP) or HR (SHRM, HRCI) a plus

Core Competencies

Communication Skills : Exceptional written and verbal communication abilities with experience presenting to C-level executives across different cultures

Recruitment Expertise : Proven track record in talent acquisition, particularly in skilled trades or technical roles across multiple markets

Networking Abilities : Strong relationship-building skills with demonstrated ability to develop industry networks internationally

Program Management : Experience designing and implementing large-scale programs with measurable outcomes across global operations

Data Analysis : Proficiency in analyzing program metrics and translating data into actionable insights

Cultural Competency : Ability to work effectively across diverse cultural and regulatory environments

Technical Skills

Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Experience with HRIS systems and applicant tracking systems (ATS)

Knowledge of project management software (Monday.com, Asana, or similar)

Familiarity with CRM systems for relationship management

Industry Knowledge

Understanding of skilled trades disciplines and career pathways in various international markets

Knowledge of commercial real estate operations and workplace management globally

Familiarity with safety regulations and compliance requirements across different regions

Awareness of diversity, equity, and inclusion best practices in recruitment internationally

Preferred Qualifications

Experience with union relations and collective bargaining agreements in multiple jurisdictions

Background in workforce development or apprenticeship programs internationally

Knowledge of emerging technologies in facility management and building systems

Understanding of international labor laws and employment practices

Travel Requirements

Limited travel required to client sites, trade schools, industry events, and regional offices across global markets

Estimated compensation for this position : 160,000.00 232,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : On-site Atlanta, GA, Chicago, IL, Fort Worth, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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Program Manager • Atlanta, GA, US

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