Intermediate PSOC Administrator

Overview

Intermediate PSOC Administrator

Springfield, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? If you are seeking a career with strong professional development embedded in the employer's core culture, this role is for you. Chenega Military, Intelligence & Operations Support (MIOS) supports large-scale government operations by leveraging cutting-edge technology.

Chenega Agile Real-Time Solutions (CARS) provides integrated enterprise IT support to Federal customers. CARS employs Subject Matter Experts (SMEs) with decades of experience in the Federal marketplace.

Position — The Intermediate PSOC Administrator provides 24 / 7 / 365 monitoring of the customer's IT-enabled Mission Services and operational infrastructure located in Springfield, VA.

Responsibilities

• Actively monitor the status of assigned and supported operational systems and services.
• Actively monitor approved tools for critical server error notifications.
• Communicate with on-site Operations & Support for resolutions.
• Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
• Provide timely status updates to ESC personnel in preparation for briefings.
• Participate in Service Restoration meetings.
• Other duties as assigned.

Qualifications

Operational experience with ServiceNow

Knowledge, Skills, and Abilities

How you'll grow

At Chenega MIOS, our professional development plan helps team members identify and use their strengths to do their best work. From entry-level employees to senior leaders, there's always room to learn. We offer opportunities to sharpen skills through on-the-job experiences and formal development programs.

Benefits

Chenega MIOS values its team members and offers a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you.

Culture and citizenship

Our positive and supportive culture encourages team members to do their best work. We celebrate individuality and offer flexibility to maintain well-being. We focus on education, giving, skill-based volunteerism, and leadership to drive positive social impact.

Learn more about Chenega's impact on the world. Chenega MIOS News : chenegamios.com / news /

Tips from Talent Acquisition

We want job seekers exploring opportunities at Chenega MIOS to feel prepared. Review the following resources : Chenega MIOS website : www.chenegamios.com; Glassdoor : https : / / www.glassdoor.com / Overview / Working-at-Chenega-MIOS-EI_IE369514.11,23.htm; LinkedIn : https : / / www.linkedin.com / company / 1472684 / ; Facebook : https : / / www.facebook.com / chenegamios /

J-18808-Ljbffr