Senior Analyst - Interchange Programs and Processing Implementations
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Senior Analyst Interchange Fee Processing and Fee Programs Implementations
Job Description
The Global Interchange Pricing Systems team is responsible for the technical strategy, enablement, and ongoing maintenance of interchange fee assessment logic and programs across Visa's global business. This individual contributor role will primarily support the North America region, with occasional involvement in global Pricing and Interchange Strategy initiatives.
Key Responsibilities :
Ideal Candidate Profile :
Responsibilities :
Build and enhance positive working relationships with key stakeholders and internal staff
Understand business needs and priorities to help the team develop solutions and recommendations
Work with direct manager to understand needed strategies and achieve results by translating business needs into specific action plans
Support the identification and implementation of necessary Visa processing systems enhancements to successfully support Visa interchange fee programs and processing capabilities
Manage assignments that are diverse in scope seeking out appropriate courses of action
Gain Subject Matter Expertise SME of Visa internal systems processing capabilities and services through training work experience and or self study
Stay abreast of new rules products and services and industry and technology trends in support of Visa strategic goals and Client initiatives
Use processing technology and business knowledge to assist stakeholders internal and external with inquiries related to interchange processing and fee programs
Identify and analyze interchange processing issues with client impacts consistently communicate situational status and resolution
Effectively collaborate with cross functional local and global teams
Exercise independent decision making while maintaining a focus on client impact and team collaboration This includes delivering recommendation to stakeholders at all levels on a daily basis
Support Global Interchange Pricing Team development needs
Define business requirements for new Interchange programs or enhancements to existing programs
Analyze business needs and formulate implementation solutions
Coordinate with internal and external stakeholders to ensure delivery on commitments
Set priorities influence others and manage stakeholder expectations
Review technical designs testing documents and user acceptance logs to ensure business requirements are met
Support Merchant Specific interchange programs enablement
Manage registration configuration and ongoing support required to enable Merchant Fee Programs
Support post implementation validation activities to ensure expected interchange fee assessment is applied
Review Client communications containing interchange fee programs related information
Maintain group databases forms templates and internal process flows
Maintain team training material
Basic Qualifications
Bachelors degree or equivalent work experience
Three to five years of work experience in card processing or financial services
One to three years of work experience supporting Visa programs including interchange fee assessment
Highly motivated to learn about Visa business and systems capabilities
Strong interpersonal leadership and communication skills verbal written and presentation to build credibility and productive relationships with global functions staff management and clients
Self starter attitude with the ability to investigate and obtain necessary information for projects
Ability to work independently in a complex and often ambiguous environment
Proven analytical problem solving and critical thinking skills able to independently investigate absorb technical business information and drive solutions in complex ambiguous environments
Ability to manage diverse assignments simultaneously and prioritize workflow with limited supervision
Strong technical aptitude with the ability to absorb technical information and apply it to business solutions
Ability to comprehend and translate business issues into technical solutions and viceversa
Ability to prioritize needs set and manage expectations and help clients leverage Visas tools processes and teams
Ability to anticipate needs and take action to prevent potential issues and plan collectively in alignment with client objectives and timelines
Drive measurable action plans to achieve business goals and realize value from Visa products and solutions
Customer focus with proven ability to establish productive working relationships with staff and management at all levels
Excellent verbal written presentation and interpersonal skills
Expertise in MS Excel PowerPoint Visio PowerPoint and Word Experience with Power BI SQL and MicroStrategy tools and other reporting tools is a plus
Multi lingual capability is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines
Senior Program Analyst • San Mateo, CA, US