Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal / financial advice)
- Resources for continuous learning, career growth, and leadership development
- Paid Time Off
- Fully-Funded education benefits - may include 100% of tuition, books, and fees
- Colleague Resource Groups (CRGs) and give-back / volunteer opportunities
What You Will Do
Greet customers when they enter the store or a department within a storeUse two-way communication devices to maintain contact with Asset Protection Detectives and ManagementRemain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activityMaintain strict compliance with company policies regarding apprehensions, searches and evidence preservationHandle proprietary, sensitive, and confidential informationSkills You Will Need
Communication : Comfortable communicating with customersAdaptability : Able to adapt quickly to changing prioritiesTeamwork : Enjoy working as part of a team, as well as independentlyTechnology : Comfortable with two-way communication devicesInterpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityA resourceful self-starter who can adapt quickly to changing prioritiesAbility to communicate and share information with diverse groups of customers and peersEnjoy working as part of a team, as well as independentlyMust be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules / procedures in EnglishObtain and maintain required licenses, trainings, and certificationsEssential Physical Requirements
Walking and standing for majority of your shiftHearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusOccasional stooping, kneeling, crouching, and reaching above eye levelLifting and moving items up to 30 poundsAbout Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
STORES00