Talent.com
Customer Advocate

Customer Advocate

SafeliteCadillac, MI, US
9 days ago
Job type
  • Full-time
Job description

Customer Advocate

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

  • Competitive weekly base pay starting at $XX / hour.
  • A benefits package valued at more than $10k
  • . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.

What You'll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently without breaking a sweat often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules / cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.
  • What You'll Need

  • High School Diploma / GED / Equivalent required.
  • Experience : 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.
  • Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com / Careers.

    Create a job alert for this search

    Customer Advocate • Cadillac, MI, US

    Related jobs
    • Promoted
    Home Health Aide 8pm-8am

    Home Health Aide 8pm-8am

    AdvisaCareReed City, MI, US
    Full-time
    Wondering how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals!. Become a part of our community! A rewarding position!.AdvisaCare ...Show moreLast updated: 30+ days ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonEvart, MI
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 4 days ago
    • Promoted
    Part Time Physician Assistant Reed City, Michigan

    Part Time Physician Assistant Reed City, Michigan

    Theoria MedicalReed City, MI, United States
    Part-time
    Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors.Our...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    LGC GroupTraverse City, MI, US
    Full-time
    Customer Service Representative.LGC Proficiency Testing, North America is based in Traverse City, Michigan.Adding this dedicated PT site to the LGC portfolio makes us a global leader in proficiency...Show moreLast updated: 12 days ago
    • Promoted
    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    RLDGLuther, Michigan, United States
    Remote
    Full-time
    Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Representative Associate Emergency Center

    Patient Services Representative Associate Emergency Center

    Corewell HealthReed City, MI, US
    Full-time
    Patient Services Representative.Position details : full-time 12-hour shifts, night shift 5 : 30 p.Position supports the Emergency Center. Week 1 - Thursday, Friday, Saturday.Week 2 - Sunday, Tuesday, W...Show moreLast updated: 9 days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausHersey, Michigan, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsEvart, MI
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 4 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    LGC Biosearch TechnologiesTraverse City, MI, US
    Full-time
    Customer Service Representative.LGC Proficiency Testing, North America is based in Traverse City, Michigan.Adding this dedicated PT site to the LGC portfolio makes us a global leader in proficiency...Show moreLast updated: 11 days ago
    • Promoted
    Sales Representative - Part Time - Work from Home

    Sales Representative - Part Time - Work from Home

    Vector MarketingCadillac, MI, US
    Remote
    Full-time +2
    Vector Marketing is looking for sales reps to join our team.Basic responsibilities include working with customers one on one, explaining our American made Cutco products, and writing up any orders....Show moreLast updated: 24 days ago
    • Promoted
    Focus Group

    Focus Group

    ReeledgeSouth Boardman, MI, US
    Full-time +1
    Candidates for this work-from-home position must be 21 or older, have an SSN, own a.Pennsylvania, Michigan and West Virginia. We are a gambling technology company launching a new service and looking...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Support Rep

    Customer Service Support Rep

    Munson HealthcareTraverse City, MI, US
    Full-time
    Schedule : 10a-10 : 30p; Every other weekend.Eligible for $3,000 sign-on bonus.We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve.That means that ...Show moreLast updated: 24 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    GFL EnvironmentalTraverse City, MI, US
    Full-time
    Customer Service Representative.At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us al...Show moreLast updated: 30+ days ago
    • Promoted
    Account Sales Representative

    Account Sales Representative

    Utility Supply and Construction CompanyReed City, MI, US
    Full-time
    We are seeking an energetic, team-oriented individual to join our growing team as an Account Sales Representative!.Power Line Supply is the nation's largest independently owned utility specific...Show moreLast updated: 3 days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionReed City, MI, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Services Representative Associate Emergency Center

    Patient Services Representative Associate Emergency Center

    Veterans StaffingReed City, MI, US
    Full-time
    Patient Services Representative.Position details : Full-time 12-hour shifts, night shift 5 : 30 p.Position supports the Emergency Center. Schedule as follows : Week 1 - Thursday, Friday, Saturday Week 2...Show moreLast updated: 7 days ago
    • Promoted
    CASHIER / CUSTOMER SERVICE REPRESENTATIVE

    CASHIER / CUSTOMER SERVICE REPRESENTATIVE

    True NorthAcme, MI, US
    Full-time
    True North's mission is to be our communities' first choice for premier fuel and convenience retail.We are committed to continuously improving our guests' experience through growth, quality operati...Show moreLast updated: 30+ days ago
    • Promoted
    Part Time Nurse Practitioner Reed City, Michigan

    Part Time Nurse Practitioner Reed City, Michigan

    Theoria MedicalReed City, MI, United States
    Part-time
    Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors.Our...Show moreLast updated: 30+ days ago