Nursing Attendant
Job Summary : Under the direct supervision of a Registered Nurse or physician, performs a variety of patient care functions as assigned and in accordance with the legal scope of competency and within established standards of care, policies and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits in delivery of care; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.
Essential Responsibilities :
The Nursing Attendant demonstrates proficiency by exhibiting the following skills, competencies, and behaviors :
Customer Service :
Practices customer service standards as defined by the Service Area, Medical Center, and specific department. Anticipates the customers desires, takes proactive steps to meet those needs by listening and taking responsibility within scope to ensure issues are resolved. Assists members who are less than satisfied with their experience by listening and taking responsibility within their scope to ensure that the issue is resolved. Promptly answers call lights, alarms, and patient requests. Under the direction of the Registered Nurse, gives patients and their significant others the information needed within their scope of competency. Maintains and protects patient confidentiality. Assures a clean, orderly and functional work environment.
Team Commitment :
Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others. Confronts difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions and accepts constructive criticism. Assists others unfamiliar to the department. Attends all mandatory meetings and inservices, a minimum of 50% of staff meetings, and actively participates in other departmental professional development. (Requirement may vary for per diem staff). Participates with the assessment of current and future unit learning needs and development of annual educational plan. Keeps self-informed of activities on the unit and makes recommendation for change. Adheres to Regional Attendance Policy. Reports to assigned area promptly, being present and available for report at beginning of assigned shift. Minimizes personal phone call time. Supports a collaborative labor-management partnership environment.
Fiscal Responsibility :
Organizes work to minimize the use of overtime. Identifies and assists in systems improvement that need simplification or correction. Utilizes payroll and non-payroll resources to their maximum potential.
Pay Grade : 10
Basic Qualifications :
Experience : Minimum one (1) year experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting. Current enrollment in an approved RN or LVN program may be substituted for 1 year of experience. Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education : State Certification as a Nursing Assistant or completion of a Nursing Attendant course or current enrollment in an approved RN or LVN program.
License, Certification, Registration : Basic Life Support
Additional Requirements :
Certification as a Certified Nursing Assistant may be required as specified by Medical Center. Position requires considerable walking, standing, moderate lifting, exposure to patient elements, and handling of emergencies and patient incidents within their scope of competency. Communicates in a clear, concise manner appropriate to the development stage of the patient. Has full command of the English language (written and verbal). Neonatal Resuscitation Modules 1-4 required for Family Centered Care.
Preferred Qualifications :
Some positions may be posted as bilingual Spanish required on a position-by-position basis. May be expected to float to other areas within their scope of competency. Willing to be trained on computer systems.
Notes :
This is an On-Call position, days and hours may vary. 10 shifts per month of availability, 4 of the shifts must be weekends.
Attendant • Panorama City, CA, US