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Customer Service Representative - 24 hours / week

Customer Service Representative - 24 hours / week

Emerson HospitalConcord, Massachusetts, United States, 01742
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative - 24 hours / week

Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications

Education

  • HS Diploma; college degree preferred.

Experience

  • Minimum 1 year office / clerical experience in hospital and / or medical business office setting, including professional telephone skills.

    • Licensure and / or Certification

  • N / A

    • Skills

  • Working knowledge of the Meditech system.
  • Excellent communication and correspondence skills.
  • Excellent customer service skills.
  • Ability to read, write, and communicate in English.
  • Strong computer skills.
  • Ability to maintain confidential information.
  • Assist with patient meal selection
  • Work with patients on various diets

    • PIdf8edc538cf6-30511-38066918

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    Customer Service Representative • Concord, Massachusetts, United States, 01742

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