Customer Support Representative

A company is looking for an Associate Customer Support Representative (Beauty).

Key Responsibilities

Provide superior customer service via phone, chat, and email

Field troubleshooting questions and assist customers with software training

Participate in departmental meetings and communicate customer issues to the team

Required Qualifications

Proficient in using Windows and Microsoft Office Suite

Prior customer service experience

Ability to adapt quickly and work flexible hours, including weekends and holidays

Positive attitude and eagerness to learn

Experience in technical support or related fields is preferred