Student Experience Program Manager, Capital Markets

Student Experience Program Manager

The Student Experience Program Manager plays an integral role in the training, engagement and retention of student talent within Capital Markets. The Program Manager manages the end-to-end process and workflow associated with the onboarding and training program. Through ongoing cadence with the student cohort, the Program Manager tracks and reports on the progress of talent to ensure they have the tools they need to thrive in our organization. The Program Manager is a vital part of the Early Talent Learning team, and plans and executes an end to end experience in partnership with CM Learning, Campus Recruitment, and business stakeholders.

Responsibilities :

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a trusted advisor for the designated program(s).
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Designs measurable sustainment strategies including assessing and recommending mitigations for industry / segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
• Defines the business / group learning strategy to achieve business objectives; recommends for approval.
• Develops viable tactical strategies and participates in the development of the recommendations for short and longer term plans including preparing business cases and monitoring of business objectives.
• Helps determine business priorities and best sequence for execution of business / group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.
• Monitors and tracks program performance, and addresses any issues.
• Investigates, analyzes, documents and mitigates program risks and advises any issues or concerns to senior leaders.
• Supports the development of the learning program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business / group on implementation of solutions; assesses performance gaps and recommends solutions to assigned business / group leaders on principles and programs, and the highest value learning deliverables / methods for the lowest cost.
• Supports the design, development, and management of effective learning and performance-focused solutions (e.g. assesses client needs, develops the learning strategy, designs program, and identifies delivery methods and methodology).
• Works on a variety of projects, initiatives and platforms / mediums to support of the execution of business strategies according to required timelines and budgets while maintaining a high level quality in all output.
• Ensures the delivery of learning strategies, courses and programs to leaders and employees to enable them to meet performance objectives related to enterprise and business / group goals; facilitates learning courses and programs.
• Builds effective relationships with internal / external stakeholders.
• Ensures alignment between stakeholders.
• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.
• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications.
• Continuously monitor industry developments and continuously update programs to ensure they are competitive and effective.
• Focus is primarily on business / group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications :

Salary : $74,000.00 - $138,000.00

Pay Type : Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics.