Job Description
Job Description
Title : Administrative & Customer Service Assistant
Location : Lawrence, MA
Pay Rate : $16.00 – $18.00 per hour
Schedule : Full-Time | Monday–Friday, 8 : 00 AM – 4 : 30 PM
Work Type : Onsite | Government Contractor
Position Overview :
We are seeking a professional and customer-focused Administrative & Customer Service Assistant to join our team in Lawrence, MA. This position serves as one of the first points of contact for visitors and callers, providing excellent customer service while supporting daily administrative and light accounting tasks. The ideal candidate is friendly, detail-oriented, and thrives in a busy office environment.
Key Responsibilities :
Answer and direct incoming calls across three phone lines with courtesy and professionalism
Greet and assist visitors, vendors, and clients in person and by phone
Provide general administrative support including data entry, document preparation, and filing
Maintain organized alphabetical paper filing systems for accounting and office records
Assist the accounting team by matching purchase orders to invoices and entering data into Peachtree / Sage (no check runs or journal entries required)
Coordinate with team members to ensure accurate and timely processing of invoices
Support internal departments with clerical and communication needs as assigned
Qualifications :
1–2 years of administrative or customer service experience in an office setting (government contracting environment a plus)
Strong communication and interpersonal skills
Professional phone etiquette and ability to manage multiple phone lines
Attention to detail and solid organizational skills
Basic knowledge of Peachtree / Sage or other accounting software preferred
Proficiency in Microsoft Office (Word, Excel, Outlook)
Why Join Us :
Work with a respected government contractor in a stable, full-time position
Collaborative team environment with opportunities to learn new skills
Consistent weekday schedule — no weekends required
#ZIPNashua
Company Description
We are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing
Company Description
We are HW Staffing, and our mission is to “Connect Great People with Great Companies.” Collectively, we are revolutionizing how staffing services support the employee and client. HW Staffing jobs encompass meaningful work, a sense of purpose with career development, and a welcoming community. Our jobs inspire and reward independence. Our organizational culture of teamwork and inclusivity supports our spirit and commitment to helping people. Together we can help people find meaningful work - we’re just getting started #wearehwstaffing
Administrative Assistant • Lawrence, MA, US