Creator Campaign Manager

Job Description

Job Description

About impact.com

impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com : Creator Campaign Manager

This individual will work with our clients and assist with performance creator program and campaign management, including creator recruitment, engagement, and growth strategies, ensuring expectations are exceeded.

What You'll Do :

• Develop and implement performance creator strategies for Creator clients to attract creators who are aligned with brand goals
• Identify and target creators to join a brand's campaign / program by leading a 360°ree; Creator recruitment effort with the help of offshore support when needed.
• Create and execute incentive programs on the Impact Platform, including flat fees, performance-based rewards, exclusive offers, and more.
• Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
• Partner with clients to tailor affiliate community strategies to their unique needs on both a consulting basis and through fully managed campaigns.
• Manage and support the execution of creator campaigns, from casting through reporting
• Lead kick-off calls and respond to client emails.
• Source creators for each client and recommend qualified influencers based on brand requirements.
• Communicate extensively with creators, including leading negotiations, facilitating product orders, and gathering content drafts.
• Create creator campaign briefs based on guidelines given by brand as well as FTC guidelines
• Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
• Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services through timeliness, accuracy, quality, attention to detail, responsiveness and troubleshooting solutions.
• Identify upselling opportunities and communicate to senior leadership

What You Bring :

Nice To Have :

Salary Range : $70,000 - $74,000 plus a 20% variable target and eligibility to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks :

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy / maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#LI-New York, New York