Description
About the role
As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers.
You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager.
The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser / stock associates and cashiers.
You will report to the store management team.
Join us to become an industry expert in a fun and thriving retail company!
You will
- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Create and foster a sales-focused environment through the development of team members
- Open and close the store
- Help with training and leadership of team members
- Oversee cashier, merchandising, and sales floor activities
- Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
What we're looking for
- 21 years of age or older
- Ability to work a full-time schedule as business requires
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities
- 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying / resolving customer issues, and coaching peers or team
- Strong interpersonal skills with a positive and engaging attitude
- Value collaboration and acting as a team player
- Desire to develop knowledge of product and services
- High school diploma or equivalent preferred
Physical Requirements (with or without accommodations)
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
We offer
- Paid Time Off (PTO)
- Generous store discounts
- Health care plans (medical, prescription, dental, vision)
- 401(k), HSA, FSA, Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development, industry knowledge, and wine, spirits, and beer education
- Consumer classes
More!
Grow with us!
Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year.
Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people.
We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at / About-us / Careers!
Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.
Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.
Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
Retail Stocking Team Supervisor - Full-Time
As a Retail Stocking Team Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. Full-Time Retail Stocking Team Supervisor. If you want to grow your retail career with a caring and...
Retail Store Supervisor
As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may ...
Retail Front End Supervisor - Full-Time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. If you want to grow your retail career with a caring and inclusive organization, come joi...
Warehouse Operations Supervisor - 1st Shift
Shift, Monday - Friday, 6:00am - 4:00pm. We're seeking a Warehouse Operations Supervisor, who can bring out the best in his/her team. ...
GC Retail Sales Associate Store 494
Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates!. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. Your Jam as a Retai...
Retail Sales Associate - Part time
The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. Our Part-Time Retail Sales Associate working hours provide a real work-life balance!. A Pawnbroker/Retail Sales Associate greets, engag...
Associate- Retail Sales Bookstore PT
The Retail Sales Associate will work to provide customers with fast and friendly service while ensuring accuracy on all sales transactions. Retail Sales Associate / Part-Time. As the Retail Sales Associate PT, you will be a part of impacting people across the world through the opportunity described ...
Part-Time Store Associate/Cashier/Stocker
Whether you’re interested in joining as a Store Associate, Cashier or Stocker — you’ll act as the face of ALDI while collaborating with your team to deliver an exceptional shopping experience. Learn and grow your career with one of the nation’s fastest growing grocery stores. ...
Senior Retail Sales Associate (Full-Time)
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant ...
Seasonal Retail Sales Associate - Rice Village
About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. Passionate about retail and thrive in a fastpaced environment. Able to utilize retail technology. ...