Job Description
At Reyes Beverage Group, we are committed to fostering an environment where all employees are valued, respected, and free to achieve their highest potential!
- Schedule : Five days per week : Monday-Friday
- Pay : $103,000 - $128,000 / year + the opportunity to earn annual bonus
- Competitive Benefits : Medical, Dental, Vision, Vacation Pay and Paid Holidays
- Travel to other islands based on business needs is required
Position Responsibilities :
Leads a team of IT Support Specialists responsible for providing support to internal customers residing at various distribution centers in support of day-to-day IT operations, assist with implementing projects, and other initiatives as assigned while providing support to the Field IT ManagerDemonstrate consistent ability to own issue resolution from start to finish, escalating where appropriate, document resolutions and repeatable fixes for frequent issuesResponsible for asset management and compliance to conformance standards; to include maintaining current inventory of devices, tracking devices, reclaiming devices no longer in use, etc.Mentor and coach Field IT analysts to develop skills and competencies of Field IT teamVisit field locations as required to Maintain FIT standard as the ‘Face of IT’. Action or escalate any key learningsRespond to network infrastructure and server failures as required to maintain the maximum system uptime of production systems and applications.Establish and maintain business relationships with local management at field locations to understand and address their needs.
Contribute to the creation and execution of the Field IT budget pertaining to equipment, staffing, projects and support.
Other projects or duties as assignedRequired Education and Experience :
Bachelor’s Degree in Engineering, Computer Science, Management Information Systems / Science and 3 plus years of IT related experience with 0 to 1 plus years of supervisor experience or High School Diploma / General Education Degree with 6 plus years of specific experience and 1 to 2 plus years of supervisor experienceTravel up to 50% of the timePreferred Education and Experience :
Bachelor’s Degree