Sheraton Philadelphia Downtown - Director Rooms

Sheraton Philadelphia Downtown - Director Rooms

Join Our Team as a Director of Rooms!

Job Summary :

As our Director Rooms, you'll be responsible for leading and managing our Rooms Division, which includes Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet laundry, and Valet parking. Your focus will be on maximizing revenue opportunities, maintaining guest satisfaction, and upholding the hotel and company standards at all times. Our ideal candidate is a natural leader with exemplary skills in communication, problem-solving, and leadership, committed to ensuring seamless operations. Join our team and be part of creating unforgettable experiences for our guests!

Key Skills and Responsibilities :

• Leadership Skills : Provide clear direction and guidance to the Rooms Division team, fostering a culture of excellence and high-quality service.
• Hiring & Training : Staffing, training, developing, and continuously evaluating employees to ensure operational efficiency, high-quality service, and adherence to company standards.
• Problem-Solving Ability : Anticipate and address issues proactively, ensuring smooth and efficient operations.
• Communication Skills : Maintain open and effective communication with guests, employees, and other departments to ensure a cohesive work environment.
• Financial Acumen : Manage departmental budgets, analyze costs, and ensure financial performance aligns with goals.
• Technical Proficiency : Utilize Windows Operating Systems, spreadsheets, and word processing tools to manage operations and reports.
• Customer Service Orientation : Approach all interactions with guests and employees in a friendly and service-oriented manner, ensuring high levels of satisfaction.
• Organizational Skills : Plan and coordinate the activities of the Rooms Division, ensuring compliance with standards and optimal staffing levels.

Education & Experience :

Why Join Us?

Ready to Make a Difference?

Passionate about hospitality? Apply today and start a rewarding career with Aimbridge Hospitality!

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes. Relax at our welcoming Terrace restaurant or bar and coffee shop, the Local. Our 759 reimagined guest rooms feature comfortable beds that invite guests to wind down after a busy day, as well as fantastic views of the Benjamin Franklin Parkway, a scenic boulevard that runs through the cultural heart of Philadelphia. For meetings, our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion anyone wants to celebrate.

Application deadline for Colorado positions :

PIe92d2d2f498d-30511-39016263