Airport Operations

The Airport Operations Crew provides award winning customer service to Customers in the airport. The Crewmember checks-in and verifies Customers' personal identification; tags, lifts, and handles Customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates Customer boarding and deplaning; assists Customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving Customers and be comfortable speaking on a public address system, using computers and airport equipment.

Qualifications

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma

At least eighteen (18) years old

One (1) year customer service, volunteer experience or sales experience

Strong interpersonal and listening skills

Complete fluency in written and spoken English