Epic Research & Genomics Implementation Analyst

Job Description

This is a remote position.

Position Summary

Epic Research & Genomics Analyst

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Research & Genomics professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Research & Genomics Lead and Builder Professionals will support / coach / advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design / Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm.

Work you’ll do / Responsibilities

• Under direction of the Applications Manager, the Application Analyst I / II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes
• Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution
• Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
• Maintains high credibility and ownership of system activities within assigned application
• Works directly with Operations and provides input on system design and capabilities
• Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs
• Analyze operational requirements and system capabilities to propose effective solutions
• Understand workflow practices and how to apply to system configuration in support of Operational / IT strategies, issues, and priorities
• Performs unit, system, and integration testing per standards and documents outcomes
• Work with Application Team to ensure applications are well supported and implementations are properly executed
• Follow defined standards, promote best practice principles, and participate in change control process
• Optimizes, maintains and supports application / system as required
• Participates effectively as a team member to achieve team goals and objectives
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable
• Initiates escalation procedures
• Identify potential issues and refer more complex issues to appropriate level of support
• Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
• Meet application deliverables, project timelines, and delivery weekly status reporting
• Timely project and data tracking with input of weekly time tracking
• Performs other related duties assigned by supervisor
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

Requirements

Qualifications

Required

Preferred Qualifications

Requirements

Qualifications Required Current Research & Genomics Certification 6+ years of recent experience with an implementation Minimum of 3 years of Epic build and support Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience Limited immigration sponsorship may be available Ability to travel 10%, on average, based on the work you do and the clients and industries / sectors you serve Demonstrative understanding of technical documentation Effective verbal and written communication skills Self Motivated, highly-organized and detail oriented skills are required Superior communication and customer service abilities Team player with the willingness / ability to work in a collaborative environment Must be able to operate independently or with minimum supervision Preferred Qualifications Strong desktop skills including Word, Excel, PowerPoint Work Experience / Direct Knowledge of clinical area or business area to be supported