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Senior Practice Administrator - Emergency Medicine - Tahoe Forest Hospital

Senior Practice Administrator - Emergency Medicine - Tahoe Forest Hospital

VituityTruckee, CA, US
30+ days ago
Job type
  • Full-time
Job description

Senior Practice Administrator

As Senior Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers, and scribe (when applicable) employees. At Vituity we know the impact you can have.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

  • Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
  • Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
  • Provide executive support to the site medical director and site management team to meet contract expectations.
  • Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
  • Manage assigned site employees, to include, but not limited to, all aspects of recruiting and onboarding; development and periodic evaluation of training materials; provide mentoring, coaching, counseling, and disciplinary corrective action plans as appropriate; complete and conduct performance evaluations; and conduct compensation review and analysis under the guidance of the site Medical Director.
  • Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
  • As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
  • Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
  • As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
  • As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
  • Collect, track, and analyze all site financial and operational data.
  • Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality / Performance Improvement Program, Advanced Provider and / or Scribe Programs, and Student or Resident rotations.
  • Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and / or residents and students.
  • Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
  • Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
  • Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
  • Develop and maintain site orientation checklists and manuals.
  • Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
  • As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
  • Ensure billing and documentation compliance through completion of site WIP / TAD lists, answering provider routine questions, and schedule / hosting / participating in the monthly meeting with Revenue Cycle Management billing team.
  • Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

  • Bachelor's degree in Business Administration, Human Resources, or related field.
  • Two to three years of experience in an office or healthcare setting.
  • Experience in people management preferred.
  • Experience working in the healthcare field preferred.
  • Knowledge of healthcare and medical terminology preferred.
  • Knowledge of general Human Resource principles preferred.
  • Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
  • People Management skills.
  • Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
  • Strong consultation skills and the ability to seek out information.
  • Strong work ethic, organizational skills, and interpersonal skills.
  • Ability to prioritize and work in a stressful environment.
  • Ability to be self-directed, motivated, and sensitive to deadlines.
  • Ability to express ideas and convey information effectively in verbal and written communications.
  • Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
  • Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools / methodologies.
  • Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
  • Ability to use office equipment and automated systems / applications / software at an acceptable level of proficiency.
  • Ability to establish and maintain effective working relationships as required by the duties of the position.
  • Ability to read, understand and communicate in English sufficient to perform the duties of the position.
  • Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.
  • The Practice

    Tahoe Forest Hospital Truckee, California

  • Critical access hospital with 25 acute care beds and an 18-bed Emergency Department.
  • ACS-certified Level III Trauma Center, with seasonal ED census of 15,000 patients.
  • All sub-specialty backups available, onsite POCUS, and Vituity scribe support available.
  • High seasonal variation in census with significant sports-related injuries / polytrauma.
  • The Community

  • Truckee, California, nestled in the Sierra Nevada mountains, is a vibrant and picturesque town known for its outdoor recreation, historic charm, and close-knit community.
  • Downtown Truckee features beautifully preserved 19th-century architecture, boutique shops, and a lively dining scene.
  • The area offers year-round outdoor activities, from skiing and snowboarding at nearby resorts like Northstar and Palisades Tahoe in winter, to hiking, biking, and paddleboarding on Donner Lake during the warmer months.
  • Truckee's seasonal weather includes snowy winters and mild, sunny summers, making it a haven for adventure enthusiasts.
  • Its location near Lake Tahoe provides additional opportunities for water sports and alpine beauty.
  • Truckee's mix of small-town charm, outdoor lifestyle, and convenient access to natural wonders make it an exceptional place to live and thrive, offering a balanced blend of relaxation and adventure.
  • Benefits & Beyond

    Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, HSA / FSA, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
  • Outstanding Paid Time Off : 3-4 weeks' vacation, Paid holidays, Sabbatical
  • Student Loan Refinancing Discounts
  • Professional and Career Development Program
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    Practice Administrator • Truckee, CA, US

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