Junior Onboarding Specialist

A company is looking for a Junior Customer Onboarding Specialist.

Key Responsibilities

Act as the primary point of contact for client queries during the onboarding process

Provide Zoom onboarding support to ensure a smooth transition for clients

Maintain communication with clients and escalate queries to relevant team members

Required Qualifications

Native English speaker or at least professional level

Proven experience in a Customer Onboarding or Customer Success role

Familiarity with DeFi or Crypto is an added advantage

Experience with word-processing software and spreadsheets (e.g., Google Suite)

Knowledge of online calendars and scheduling (e.g., Google Calendar)