Microsoft Solutions Consultant
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 6,000 of them. If you join our team, you'll enjoy :
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive in our offices or yours.
Job Summary
The Microsoft Digital Innovation Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack. The Microsoft Solutions Consultant (MSC) will be responsible for supporting the pre-sales motions of the Microsoft Digital Innovation Group around Microsoft 365, including SharePoint, Exchange, Teams, OneDrive, Viva, and associated migration strategies. This role focuses on pre-sales activities, including Microsoft partner engagements and service offerings. The Microsoft Solutions Consultant is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The Microsoft Solutions Consultant must be a continuous learner and curious about Microsoft's M365 and modern workplace solutions.
Role Description
Build and maintain relationship with Microsoft Customer Technical SpecialistsIdentify gaps in the market and spot opportunities to drive customer SHI valueLead internal training sessions on Microsoft 365 solutions from engineering and sales perspectivesEngage with Microsoft support resources to ensure efficient and accurate communication with customersDevelop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoptionDeliver Microsoft Partner-led pre-sales engagements around modern work initiativesAchieve technical and administrative Microsoft Certifications as neededDocumentation and updates of opportunities within corresponding SHI internal toolsBehaviors and Competencies
OrganizationCritical ThinkingTeamworkPresentingCommunicationTrainingWillingness to LearnDetail-OrientedCustomer ServiceResearchTime ManagementAdaptabilitySkill Level Requirements
The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied.The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning.The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently.Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency.Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality.Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure.Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects.Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes.Other Requirements
Completed Associate's Degree in Computer Science, Engineering, or a related field, or relevant work experience3-5 years of experience with virtualization (hypervisors, server, and desktop virtualization)3-5 years of experience with high availability architectures and clustering solutionsAbility to travel up to 10%Ability to work flexible hoursAdvanced certification required within first 180 days of SHI employment :
Microsoft Certified : Messaging Administrator AssociateOR Microsoft Certified : Teams Administrator AssociateOR Microsoft Certified : M365 Enterprise Administrator ExpertOngoing Certification Requirements :
Acquire accreditations and meet other training requirements throughout the lifetime of the roleThe estimated annual pay range for this position is $100,000 - $190,000 which includes a base salary plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M / F / Disability / Protected Veteran Status