Talent.com
Reservation Clerk
Reservation ClerkBi-State Development • Saint Louis, MO, US
Reservation Clerk

Reservation Clerk

Bi-State Development • Saint Louis, MO, US
3 days ago
Job type
  • Full-time
Job description

Reservation Clerk

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region.

Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River. BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

Why Work Here

  • Work for a company that strives to make a positive impact in the region
  • Earn competitive salary
  • Wellness program that provides free health screenings
  • Free MetroLink and MetroBus access
  • Medical, Dental, Vision coverage effective on your 1st day
  • 4 weeks earned PTO
  • Your Birthday is a floating holiday
  • Company sponsored 401k plan
  • Employee assistance program
  • Bi-State Development is an eligible employer the for Public Service Student Loan Forgiveness program
  • Tuition Reimbursement Available

Pay Range : $53,600

The Role

Ensure the efficient transportation reservation of Metro Paratransit customers through the use of computer software as well as assisting customers with service issues.

Responsibilities

  • Assist customers with service requests, reservations, cancellations, complaints and various trip-related issues.
  • Establish efficient routing and scheduling for customers using telephone and specialized computer software.
  • Comply with transportation contractual agreements for Medicaid and DMH clients, and numerous other private contracts.
  • Print and prepare driver paddles for service
  • Knowledge, Skills, & Abilities

  • Extensive knowledge of street geography and metropolitan St. Louis, as well as St. Louis County.
  • Knowledge of automated reservation and scheduling systems, map book usage, and use of Metro multi-modal transportation systems.
  • Knowledge of personal computers, Windows 2013 environment, and Office 2013 programs.
  • Touch typing at least 30 words per minute.
  • Ability to recognize service zones and apply Metro fare structure and policies and procedures.
  • Ability to work rotating shifts.
  • Ability to maintain an effective working relationship with Paratransit staff, the general public, and various service agencies, caseworkers, and outside providers.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work under stressful conditions while answering a high volume of phone calls.
  • Ability to analyze and make decisions and problem-solve for customers.
  • Ability to maintain confidentiality of sensitive customer and driver information.
  • Education

    Degree : High school graduate or equivalent required

    Experience : One (1) to Three (3) years

    Field : Customer Service / Administrative

    Compensation Disclosure : We believe that all employees should be paid fairly. As of the time of this posting, this is the expected base salary range. The base salary offer will be based on a wide range of factors, including skills, qualifications, experience, as well as business needs and budgetary review. Bi-State Development is an equal opportunity employer.

    Create a job alert for this search

    Reservation • Saint Louis, MO, US

    Related jobs
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • Ballwin, MO, US
    Full-time
    Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availabi...Show more
    Last updated: 30+ days ago • Promoted
    Home Equity Clerk - Full Time

    Home Equity Clerk - Full Time

    1ST MIDAMERICA CREDIT • East Alton, IL, US
    Full-time
    MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members.We pride ourselves on our commitment to the communities we serve and our focus on delivering ...Show more
    Last updated: 30+ days ago • Promoted
    Pre-Sales Screener Representative - St. Peters

    Pre-Sales Screener Representative - St. Peters

    CarShield • City of Saint Peters, MO, US
    Full-time
    CarShield is seeking talent to join its growing Pre-Sales team.This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers wi...Show more
    Last updated: 1 day ago • Promoted
    Entry Level Insurance Sales Representative - Luxury Travel Incentives

    Entry Level Insurance Sales Representative - Luxury Travel Incentives

    Platinum Supplemental Insurance • Chesterfield, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Reserve Entomologist

    Reserve Entomologist

    United States Army • Saint Charles, MO, US
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 13 days ago • Promoted
    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Remote Online Survey Taker – Earn Up to $25 Per Survey

    Earn Haus • Alton, IL, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 1 day ago • Promoted
    Mortgage Clerk

    Mortgage Clerk

    Chickasaw Nation Industries • Saint Louis, MO, US
    Full-time
    The Mortgage Clerk plays a crucial role in the daily administration of customer activities, specifically providing administrative support services to the USDA. This position involves a variety of ta...Show more
    Last updated: 30+ days ago • Promoted
    Home Provider - Macomb, IL & Surrounding areas

    Home Provider - Macomb, IL & Surrounding areas

    Mosaic • Bunker Hill, IL, US
    Full-time
    Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $33,000 (federally tax-free) plus room & b...Show more
    Last updated: 14 hours ago • Promoted • New!
    Home Provider - Rockford, IL & Surrounding areas

    Home Provider - Rockford, IL & Surrounding areas

    Mosaic • Hardin, IL, US
    Full-time
    Are you looking for a meaningful work opportunity in your home? Become a Host Home / Shared Living provider with Mosaic at Home®! Average annual income of $33,000 (federally tax-free) plus room & b...Show more
    Last updated: 14 hours ago • Promoted • New!
    Outside Insurance Sales - Luxury Travel Incentives

    Outside Insurance Sales - Luxury Travel Incentives

    Platinum Supplemental Insurance • St. Peters, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Alton, IL, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 1 day ago • Promoted
    Reservation Sales Agent

    Reservation Sales Agent

    VirtualVocations • Florissant, Missouri, United States
    Full-time
    A company is looking for a Reservation Sales Agent to provide exceptional guest reservation experiences.Key Responsibilities Ensure superior guest impressions by adhering to call quality standard...Show more
    Last updated: 4 days ago • Promoted
    Rental Agent

    Rental Agent

    U-Haul • Saint Louis, MO, US
    Full-time
    U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different a...Show more
    Last updated: 30+ days ago • Promoted
    Welcome Center Clerk

    Welcome Center Clerk

    FedEx • Edwardsville, IL, US
    Full-time
    The Welcome Center Clerk is responsible for checking in and out trailers and containers, managing shipping and receiving paperwork, and maintaining access control of the yard.This role ensures accu...Show more
    Last updated: 8 days ago • Promoted
    Entry Level Insurance Sales - Luxury Travel Incentives

    Entry Level Insurance Sales - Luxury Travel Incentives

    Platinum Supplemental Insurance • St. Peters, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Part Time Teller | Belleville

    Part Time Teller | Belleville

    Busey Bank • Belleville, IL, United States
    Part-time
    The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations.The teller processes de...Show more
    Last updated: 30+ days ago • Promoted
    Travel LTAC RN in St. Louis, Missouri

    Travel LTAC RN in St. Louis, Missouri

    Gifted Healthcare • Pacific, MO, US
    Full-time
    Long Term Acute Care RNs (LTAC RNs) provide quality patient care during the patient assessment, intervention, and evaluation process. LTAC RNs collaborate with all members of a patient's healthc...Show more
    Last updated: 10 days ago • Promoted
    Front Desk Associate - Recreation Center

    Front Desk Associate - Recreation Center

    City of University City • Saint Louis, MO, US
    Part-time
    The purpose of this year-round, part-time position is to work the control desk operations of Centennial Commons and the Heman Park Swimming Pool. The Control Desk Associate position will be expected...Show more
    Last updated: 30+ days ago • Promoted