Sales Coach

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This range is provided by MSH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Talent Acquisition / HR Specialist

HYBRID ROLE

• Develop sales strategies and use reporting metrics to measure, analyze and evaluate the effectiveness of the sales team.
• Drive team to achieve annual sales goals and be accountable to department target.
• Make recommendations for process, procedure, reporting and technology improvements.
• Manage administrative booking tasks are completed in a timely manner.
• Build and manage a high-functioning sales force to drive new revenue, liaising with Director of Consumer Sales to establish, grow and maintain the consumer sales channel.
• Maintain, Monitor, and track daily sales targets and outbound department daily targets, metrics, and goals with respect to but not limited to bookings, revenue, dials, and hours.
• Develop consumer sales strategy, goals, and budgets in collaboration with the department head.
• Execute strategy and measure results, providing management with monthly progress and goal reports, maintaining regular dialogue with senior management regarding consumer sales performance.
• Develop and maintain a high level of guest satisfaction for all direct sales channel bookings.
• Direct the team of consumer sales professionals and ensure they have leads and tools to achieve assigned targets.
• Maintain the sales process that reflects a high level of service for outbound sales professionals.
• Develop and implement lead generation and management strategies to ensure high conversion rates.
• Work closely with CRM team to continue growth and ease of use of lead generating software.
• Identify opportunities for increased performance and quality.
• Foster continued growth of department by exceeding set goals.
• Development and management of the first-in-class global sales training program, based on SSC selling model.
• Works collaboratively with various departments to develop and improve training with product knowledge and processes.
• Effectively train and advise local direct sales teams on new programs and initiatives rolling out at a company level.
• Support the department in any and all matters to reach goals.

Competency

Education :

bachelor's degree required or equivalent experience.

Experience :

Skills / Qualifications :

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Sales, Customer Service, and Training

Industries

Hospitality and Travel Arrangements

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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