Enterprise Applications Director

Overview

Crowe offers a meaningful and rewarding career with real flexibility to balance work and life moments. You are trusted to deliver results, and Crowe values individuality, well-being, and career growth. Crowe has a long heritage of delivering excellent service through innovation across its audit, tax, and consulting groups.

Join Crowe to help shape the future of the industry.

Job Description

Enterprise Application Director is responsible for the overall strategy, management, and optimization of the organization\'s enterprise application portfolio. This includes leadership of product teams across D365, Workday Financials, ServiceNow, .Net Development, Power Platforms, Integrations, iCertis, Retain, and Level 3 Enterprise Applications Support. The role ensures that enterprise platforms enable business objectives, maintain operational excellence, and drive innovation through continuous improvement and integration. The director also serves as a key IT leader in merger and acquisition (M&A) activities, ensuring seamless application integration, data migration, and process alignment. Additionally, the role acts as the technical liaison with Microsoft, driving collaboration, innovation, and maximizing value from the partnership.

Key Responsibilities

• Strategic Leadership - Define and execute the enterprise applications strategy aligned with business priorities and IT objectives.
• Partner with business leaders to translate organizational needs into technology roadmaps.
• Provide thought leadership on emerging trends in ERP, HCM, ITSM, and enterprise application ecosystems.
• Mergers & Acquisitions (M&A) - Lead IT application integration strategy and execution during acquisitions, divestitures, and mergers.
• Oversee due diligence for enterprise applications, ensuring risk identification and mitigation.
• Plan and manage system migrations, data consolidation, and process harmonization across platforms.
• Collaborate with cross-functional leaders to ensure smooth onboarding of acquired entities into the enterprise application ecosystem.
• Team & Portfolio Management - Lead and mentor product teams responsible for enterprise platforms and application support.
• Manage budgets, resource allocation, and performance metrics for the enterprise applications portfolio.
• Promote an agile and product-focused delivery model.
• Technology & Operations - Ensure enterprise applications are secure, reliable, and compliant with organizational and regulatory standards.
• Oversee lifecycle management of applications, including upgrades, enhancements, and decommissioning.
• Drive integration initiatives across platforms to improve efficiency and user experience.
• Provide oversight and resolution for Level 3 support and escalations.
• Governance & Compliance - Establish governance standards for application usage, enhancements, and upgrades.
• Monitor compliance with audit, security, and regulatory requirements.
• Define and track KPIs to measure system performance, adoption, and value delivery.
• Innovation & External Partnerships - Serve as the primary technical liaison with Microsoft , driving alignment between the organization\'s application roadmap and Microsoft\'s platform strategy.
• Collaborate with Microsoft account teams to leverage product innovation, licensing, and support services.
• Introduce automation, analytics, and digital solutions to optimize processes.
• Evaluate vendor offerings and negotiate contracts to maximize technology investments.
• Continuously assess opportunities for improvement and modernization within the application landscape.

Qualifications

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We expect the candidate to uphold Crowe\'s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $162,700.00 - $355,700.00 per year.

Our Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles\' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

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