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Front Desk Receptionist (Student)

Front Desk Receptionist (Student)

American UniversityWashington, DC, US
5 days ago
Job type
  • Full-time
  • Part-time
Job description

Work Where You Learn : Build Experience, Grow Skills, and Contribute to Your University Community

This position is available only to enrolled American University students.

The Academic Support and Access Center is seeking a front desk receptionist to work in our busy front office. This position will report to the Senior Director of Academic Support and work frequently with undergraduate student staff assistants.

Responsibilities :

  • Greeting visitors.
  • Scheduling student appointments on an online calendar.
  • Answering the phone and directing calls.
  • Responding to inquiries regarding ASAC services.
  • Scanning documents.
  • Data entry.
  • General office support for the administrative, program, and ASAC staff, and backing up the Operations Coordinator.

Position Type / Expected Hours of Work :

  • Part-Time.
  • 6 hours per week.
  • This position is for the entire academic year.
  • Flexibility to work midday and occasional alternate hours.

    • Salary Range :

  • $17.95 per hour.

    • Required Education and Experience :

  • Applicants must be enrolled in a full-time degree seeking program at American University.
  • Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, and prospective students, faculty, and staff.
  • Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems.
  • Must be able to work independently and as part of a team, working closely with other front office staff.
  • Confidentiality and reliability are essential.

    • Preferred Education and Experience :

  • Shared calendar schedule experience.
  • Experience with MS Excel and Outlook.

    • Additional Eligibility Qualifications :

  • Hiring for this position is contingent upon the successful completion of a background check.

    • Other Details :

  • This position is available only to enrolled American University students.
  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • American University is an E-Verify employer.
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