Enterprise Implementation Manager

Enterprise Implementation Manager

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality!

The Enterprise Implementation Manager will lead enterprise-scale deployments and onboarding of Canary's solutions across multi-property hotel groups and brands. This role is responsible for managing complex, multi-system integrations, coordinating rollouts across hundreds of properties, and ensuring flawless execution with minimal supervision. Working closely with the Enterprise Customer Success Manager, the Enterprise Implementation Manager serves as the bridge between enterprise clients, product, and engineeringensuring successful adoption and long-term value creation.

Responsibilities

• Own end-to-end implementation for enterprise hotel groups from planning through deployment and handoff.
• Coordinate multi-property rollouts across hundreds / thousands of properties, balancing timelines and dependencies.
• Manage complex system integrations (PMS, POS, CRM, payments, APIs).
• Act as the primary deployment liaison for enterprise client stakeholders, including IT and operations leadership.
• Develop scalable processes, frameworks, and playbooks for enterprise deployments.
• Deliver executive-level communication : project updates, risk assessments, strategic alignment.
• Partner cross-functionally with Product, Engineering, and Support to resolve technical challenges.
• Drive continuous improvement of enterprise onboarding practices.

Qualifications

$120,000 - $145,000 a year

The base salary range for this role is $120,000-$145,000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and / or equity.

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits :

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.