Restoration Manager (Production Manager) Opportunity
Servpro of Charlotte is hiring a Restoration Manager (Production Manager)! Servpro offers first-class compensation, career progression, and professional development and more!
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key responsibilities include :
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and / or client approval of project scope and estimate
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses including equipment, vehicles, and other material assets
Additional responsibilities include :
Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition requirements include :
Valid driver's licenseHigh school diploma / GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and / or supervisory experienceAt least 3 years of industry experienceIICRC certificationSkills / Physical Demands / Competencies include :
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning agentsAbility to successfully complete a background check subject to applicable lawEach SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.
Compensation : $40,000.00 - $60,000.00 per year