Job Description
Job Purpose
Responsible for high-quality installation, troubleshooting, and repair of network / power cabling and hardware systems for all solutions offered by the professional services delivery organization-s integration facility.
Will include working primarily at the integration facility, but also on-site at customer required locations for the delivery of these services.
Essential Functions
- Experience leading installation crews consisting of Level 2 / 3 resources
- Prior DC power experience including items such as :
Secondary power required
Circuit modifications
Power transition work
Addition or removal of batteries preferred
Addition or removal of circuits on working power distribution sources
DC cable routing - stitching
- Equipment installation experience including : ServersSwitches
- AC power, copper - fiber installation experience including : Cable routingInstallation standards knowledgeCable testing - cleaningCable dressing / terminationCable labeling
- Running vendor specific tests / diagnostics on cables and computer systems and / or components Fiber tester experience (Fluke preferred)
- Ability to interpret and execute Method of Procedure (MOP) documents
- Strong communication skills including : Clear daily feedback regarding performance against delivery scheduleEscalation input for issues encounteredCustomer interaction for survey data collection and progress communications
- Ability to solve problems and overcome issues to maintain delivery schedule and avoid errors Willingness to reach out for input if required
- Perform site audit / review, including : Review job requirements to identify cables, lengths, and other required detailsPerform night 1 material inventory and job walk / dry run to validate MOP and schedule expectationsPerform end of job quality audit to ensure all MOP activities are completed to required standards
Experience / Background
2 to 3 years of experience
Work Environment
- Must be able to lift 50lbs in order to move, lift and manage computer equipment
- Need to be comfortable using mechanical tools, box cutters, ladders, and power outlets
- Required to travel approximately 80-90% of the time
Supervisory Responsibilities
No Supervisory Responsibility
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