Help Desk Support Specialist

Help Desk Support Specialist

Elk Grove, CA / Sacramento, CA

12+ months

Experience required :

Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)

Basic knowledge of Active Directory

Knowledge and experience with installation and administration of desktop, laptop, and mobile end user

devices.

Knowledge of desktop and network security (such as encryption, VPN)

Ability to understand and make changes to group policies, login scripts

Basic PC BIOS setup

Imaging techniques using Ghost or other like products

Operating system installation and configuration

Desktop application installation

Asset and inventory tracking skills

The following certifications may be required :

A+ certification

Microsoft Certified Systems Engineer (M.C.S.E.)

Microsoft Certified System Administrator (MCSA)

Microsoft Certified Professional (MCP) in Windows 7 and Windows 10

Microsoft Certified Desktop Support Technician (MSDST)

Regards

Naresh Damagalla

West Advanced Technologies, Inc

E : naresh.d@wati.com D : 279-666-5838

Serving government agencies for 22 Years

www.wati.com