Business Analyst
Tata Consultancy ServicesIndianapolis, IN, United States2 days ago
Job type
- Full-time
Job descriptionDocument current (‘as-is’) and future (‘to-be’) processes, identifying areas for efficiency improvement. Support initiatives such as digital transformation, AMI (Advanced Metering Infrastructure), or customer experience enhancement. Collaborate with architects, developers, and vendors to ensure solution alignment with business objectives. Build strong relationships with business teams, IT, and external partners. Manage stakeholder expectations, priorities, and dependencies. Communicate project updates, risks, and issues effectively. Analyze operational and customer data to identify trends and insights. Support regulatory and performance reporting. Analytical thinking, problem-solving attitude, willingness to learn project management basics. Good-to-have : Project management certification. Bachelor’s or Master's in Computer Science / Information Technology / Engineering (any stream, preferably with exposure to IT or systems) / Business Analytics / Information Systems / Data Analytics / Computer Applications / Project Management or related. Great communication skills with basic knowledge of Project Management and Jira tools. Ability to capture requirements from business, articulate them clearly, and write them for developer understanding.
Requirements Gathering & Analysis :
- Engage with business users to understand operational, customer, and regulatory needs.
- Translate high-level business requirements into detailed functional and non-functional specifications.
- Facilitate workshops, interviews, and process walkthroughs with business and IT teams.
Process Mapping & Optimization :
Solution Design & Validation :
Stakeholder Management :
Data & Reporting :
Desired Competencies :
Must-Have Skills :
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Analyst • Indianapolis, IN, United States
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