Vice President, Sales

Vice President, Sales

CallRail is seeking a Vice President of Sales to report to the Chief Revenue Officer. You will be responsible for overall sales team leadership, strategy and team development leading to accelerated revenue growth from new customer acquisition and customer expansion. Your organization will include sales teams focused on delivering unique solutions to ensure our SMB, agency and enterprise customers market with confidence. Success is measured through trial conversion of new customers and use case expansion to drive product expansion and deeper relationships across our 36k+ customers.

What You'll Do

• Hire, coach and develop talent across all of your functions to achieve growth for employees and for CallRail.
• Lead the sales teams to acquire, onboard, grow and retain customers.
• Accelerate a metrics driven sales organization that focuses on customer needs to achieve goals.
• Tightly manage processes to optimize key sales metrics.
• Provide coaching to the sales managers and teams, develop scorecards to achieve desired outcomes, and identify and replicate best practices across the teams.
• Ensure all applicable metrics and processes are in place to measure and manage progress toward goals, and regularly present them to leadership.
• Develop, align and refine commission plans to achieve optimal outcomes
• Partner with Revenue Operations to refine the operational plan for sales inclusive of systems, processes and people.
• Create a culture of curiosity, discipline, and accountability across the sales organization.
• Identify and implement AI solutions to create efficiency in processes, identify growth opportunities, and optimize team performance.
• Work in partnership with marketing to define a successful go to market strategy.
• Partner with leadership across sales, marketing, operations, product, customer experience and finance to develop and achieve growth strategies.
• Advocate for customer and market needs across our product, design and engineering teams. Influence product strategy and new business opportunities by articulating the needs of customers.
• Develop a deep understanding and expertise in the markets you serve in order develop strategic opportunities and realize long term customer impact and revenue growth.
• Develop a deep understanding of CallRail's platform and solutions in order to effectively position the problems they solve and the value they bring agencies and businesses.
• Lead a team of Account Managers to develop and expand customers through strong relationships and optimal use of CallRail's solutions. Develop direct relationships with senior leaders at our largest customer accounts, including attending quarterly business reviews and customer-facing engagements such as onsite meetings and account development activities as needed.
• Provide well-defined, concise updates to leadership regarding the team's key initiatives, performance and overall strategy.
• Develop a 'customer-first' sales culture that integrates recognition and rewards

What You'll Need

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she / her / hers, he / him / his, they / them / theirs, etc).