Director of Compliance

Our client, a large and well-established company in the retail sector, is seeking a Compliance Director to lead compliance operations across its U.S. distribution centers. This role is especially focused on managing chargebacks and ensuring alignment with specialty and department store partners such as Walmart, Kohl's, and TJX. The position is based full-time in Miami, FL , and relocation support is available .

Responsibilities

• Oversee chargeback review and dispute resolution with major retail accounts.
• Ensure distribution centers meet evolving customer compliance standards.
• Review weekly audit reports and implement corrective actions.
• Negotiate with retail partners regarding invalid chargebacks.
• Prepare monthly chargeback summary reports for executive leadership.
• Stay current on retailer compliance policies and communicate updates internally.

Requirements

Preferred Qualifications