Support Specialist

At Leaf Home people are at the heart of everythingwe do, and we’ve crafted a team of the very best to ensure we makea difference.

We are the largest home services company in NorthAmerica with four different business units with award-winningproduct offerings.

Our Inside SalesRepresentatives are the foundation of our winning team. Read morebelow to find out why Leaf wants to be YOURcompany.

What’s init for you?

• No ColdCalling All leads the customer has asked US to contactTHEM!
• No Experience Necessary desire towin every day is required!
• Weekly PerformanceFocused Pay base hourly rate + unlimited incentive based ondaily, weekly, monthly goals top agents make $30+ perhou r we win together, the better we do, the more youmake
• Free Benefits Heath, Dental, andVision are FREE for employees! Our company paid plans also offerlow co-pays and low deductible too! Gym reimbursement is alsoincluded!
• Casual Dress Be comfortablewhile taking with potential customers
• Training& Advancement All of your training is paid and Growthequals more opportunity for all employees our leadership team isdeveloped fromwithin!

Position Summary : InsideSales Representatives are responsible for speaking with potentialcustomers regarding their product needs and scheduling the customerfor a sales consultation.

Customer leads are generated throughmultiple lead generation channels including, but not limited to,event marketing, digital ads, radio, and television.

Locatedin Bolingbrook, IL.

EssentialDuties and Responsibilities :

• Focus efforts on maximizing lead conversionfrom initial contact to set appointment
• Uselearnings from comprehensive training program to successfully setcustomer leads
• Initiate outbound calls fordigital advertisement sales leadsgenerated
• Answer inbound calls received throughmultiple lead generation channels in a prompt and professionalfashion
• Serve as initial point of contact forpotential customer via phone and email
• Reviewinformation provided by customer to confirm accuracy, determineavailability for in-home salesconsultation
• Overcome objections from potentialcustomer regarding scheduling, cost, etc. to schedule salesconsultation as soon as possible
• Document andupdate customer interaction within customer relationship management(CRM) system
• Promote teamwork throughconsistency, reliability and groupcohesiveness

Experience and MinimumQualifications :

• HighSchool Diploma or equivalent
• Ability to learnsales systems and processes for inside salescenter
• Ability to juggle various workactivities
• Ability to thrive in a fast-paced,high-energy, team-oriented
• Apply activelistening skills through the ability to comprehend informationpresented and respondthoughtfully.
• Detail-oriented and can focus onthe task at hand,
• Excellent verbal and writtencommunication skills are required for communicating with internaland external parties
• Holding oneselfresponsible and being self-driven in accomplishing business goals,adhering to policies and being responsible for one’s own actions,performance, and decision
• Proficiency usingMicrosoft Office Suite (Outlook, Word, Excel, PowerPoint, Project,and / or Access)
• Must be legally authorized towork in country of employment without sponsorship for employmentvisa status (e.g., H1B status)

Leaf Home CoreValues

Our vision is to continueto be the leading innovator of direct-to-consumer home safety andimprovement solutions. TNT- Today, Not Tomorrow.

By being cognizant ofthe present, attacking problems, and presenting ground-breakingsolutions today, our team strives toward a bettertomorrow.

Diversity and InclusionStatement

Leaf Home is committedto creating a diverse environment and is proud to be an equalopportunity employer. We strive to create an environment thatembraces differences and fosters inclusion.

Equal OpportunityStatement

Leaf Home will recruit,hire, train, and promote persons in all job titles without regardto race, color, ancestry, national origin, gender identity orexpression, sexual orientation, marital status, religion, age,results of genetic testing, veteran status, or physical / mentaldisability (except where the disability prevents the individualfrom being able to perform the essential functions of the job andcannot be reasonably accommodated in full compliance with thelaw).