SAP Sr Service Management Analyst

SAP Service Management Senior Analyst at Dale WorkForce Solutions

Job Type : Full-time direct hire

Location : 100% remote from the US

Pay : up to $140k

How You Will Make An Impact

• Analyze, design, implement and maintain global Service Management solutions to support business processes.
• Gather, analyze, and document systems, business process requirements and gaps between the SAP global template through workshops, meetings, and site visits.
• Perform business process mapping using standard methodologies.
• Collaborate with cross-functional teams including Order-to-Cash, Plan-to-Manufacture, Procure-to-Pay and Record-to-Report to ensure alignment within S / 4.
• Configure Service Management functions and prepare Functional Specifications for enhancements.
• Take part in design, build, test, data migration and training activities during the project, as well as support activities after go-live.
• Manage and prioritize the Service Management enhancement backlog.
• Troubleshoot and resolve issues related to SAP Service processes.
• Ensure data integrity and compliance with internal controls and external regulations.

What You Will Bring To The Role

Seniority level

Employment type

Job function

Industries

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