Talent.com
Client Services, Team Leader
Client Services, Team LeaderFidelity • Smithfield, RI, US
Client Services, Team Leader

Client Services, Team Leader

Fidelity • Smithfield, RI, US
2 days ago
Job type
  • Full-time
Job description

Team Leader, Client Services

Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect. Abby Johnson | Chairman & CEO Fidelity Investments

Is it time to explore new challenges in your career?

With a focus on employee development and collaboration, as a Team Leader in our Regional Center, you'll have the resources at your disposal to succeed on each count.

The Expertise We're Looking For :

  • Proven Leadership Experience
  • Previous Management or Leadership Experience in financial services is a plus
  • Series 7, 63, 9 / 10 licenses preferred or able to obtain within 120 days

The Purpose of Your Role :

The Team Leader is a key member of the Regional Center Client Services group providing leadership to a team of licensed associates. Their primary responsibility is to lead, coach, and develop the team to drive exceptional customer experiences and build lifetime relationships with our customers.

The Skills You Bring :

  • Your outstanding mentoring and leadership skills, and ability to empower associates to grow and develop
  • Your ability to balance leadership and supervisory responsibilities
  • Your ability to partner with peers locally and nationally to maintain a culture of collaboration, success and reward
  • Your experience with regulatory and compliance practices and rules
  • Your relationship expertise, leading with empathy and enhancing team cohesion
  • The Support You Receive :

    We want to ensure your success as you take on this new leadership role and have everything you need beginning day one. New leaders will go through an onboarding program focused on giving leaders the skills needed prior to leading their team and will also receive continued development throughout their leadership career.

    Our Investments in You :

    We believe it is important to approach life holistically. Our benefit programs are designed to assist you and your loved ones strike the perfect balance. Sound too good to be true? See for yourself and learn more about our benefits offerings :

  • We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements
  • Click to hear from a few of our associates about the outstanding benefits Fidelity offers :
  • The Value You Deliver :

  • Coaching and developing a team of associates to deliver an outstanding experience to our clients
  • Enabling your team to drive outstanding client service interactions / results
  • Helping associates realize their own personal definitions of success
  • Ability to inspire associates to deliver their best
  • Partnering with associates to build personalized plans that support their development towards career goals
  • Protecting the Fidelity brand through active supervision of associate interactions and transactions
  • Being coachable, collaborative, and curious are your "go to" attributes
  • We believe in being #Different Together

    Fidelity's nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women's leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees.

    We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

    Certifications :

  • Series 07 - FINRA
  • Series 09 - FINRA
  • Series 10 - FINRA
  • Series 63 - FINRA
  • Category : Customer Service

    Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

    Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

    Create a job alert for this search

    Team Leader • Smithfield, RI, US

    Related jobs
    Client Relationship Analyst

    Client Relationship Analyst

    Winged Keel Group • Needham Heights, MA, US
    Permanent
    Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-hig...Show more
    Last updated: 27 days ago • Promoted
    Associate Team Leader

    Associate Team Leader

    Rhode Island Staffing • North Smithfield, RI, US
    Full-time +1
    Our company at H&R Block believes in the power of people helping people.Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We strive to con...Show more
    Last updated: 1 day ago • Promoted
    State Licensed Arbitration Team Lead

    State Licensed Arbitration Team Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for an Arbitration Team Lead - State IDR.Key Responsibilities Supervise and coordinate daily operations of the arbitration team Analyze workflow reports and identify trends ...Show more
    Last updated: 4 days ago • Promoted
    Client Solutions Associate

    Client Solutions Associate

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Client Solutions Associate to support internal and external stakeholders throughout the benefit implementation process. Key Responsibilities Lead and manage a sub-group ...Show more
    Last updated: 1 day ago • Promoted
    Team Lead, Market Operations

    Team Lead, Market Operations

    Carvana • Framingham, MA, US
    Full-time
    At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is ...Show more
    Last updated: 30+ days ago • Promoted
    Parts & Service Area Manager - Norwich, CT

    Parts & Service Area Manager - Norwich, CT

    Stellantis • Norwich, CT, US
    Full-time
    The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.The Area Manager position...Show more
    Last updated: 6 days ago • Promoted
    AVP Client Services - Casualty

    AVP Client Services - Casualty

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for an AVP Client Services - Casualty in the Northeast Region.Key Responsibilities Ensure contract compliance and manage financials, including accounts receivable and invoici...Show more
    Last updated: 2 days ago • Promoted
    Compliance Team Lead

    Compliance Team Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Compliance Team Lead.Key Responsibilities Manage daily production and pipeline of compliance analysts while ensuring adherence to client delivery SLAs Conduct audits a...Show more
    Last updated: 3 days ago • Promoted
    AR Follow Up Team Lead

    AR Follow Up Team Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for an AR Follow Up Team Lead to manage A / R workflow and communication between insurance operations and the pathology team. Key Responsibilities Supervise the account resoluti...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Lead

    Client Success Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Team Lead

    Customer Success Team Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Team Lead, Customer Success Manager.Key Responsibilities Lead and mentor a team of Customer Success professionals through coaching and training Manage a portfolio of a...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Services Client Partner

    Cloud Services Client Partner

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Practice Client Partner for its Cloud and Infrastructure Services practice.Key Responsibilities Manage client relationships and oversee the opportunity management cycle...Show more
    Last updated: 3 days ago • Promoted
    Treasury Customer Care Center Team Leader

    Treasury Customer Care Center Team Leader

    Needham Bank • Needham, MA, United States
    Full-time +1
    Treasury Customer Care Center Team Leader .The Treasury Customer Care Center (TCC) team manager leads the Treasury Customer Care Team in all areas of Customer service and support for Corporate &...Show more
    Last updated: 30+ days ago • Promoted
    Regional Client Success Lead

    Regional Client Success Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...Show more
    Last updated: 25 days ago • Promoted
    Client Service Analyst

    Client Service Analyst

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Client Service Analyst.Key Responsibilities Oversee content delivery to clients, translating business needs into technical requirements and ensuring high client satisfa...Show more
    Last updated: 30+ days ago • Promoted
    Client Operations Support Professional

    Client Operations Support Professional

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Client Operations Support Professional - Application Administration.Key Responsibilities Administer and maintain contact center application platforms, including configu...Show more
    Last updated: 1 day ago • Promoted
    Cash Posting Team Lead

    Cash Posting Team Lead

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    A company is looking for a Team Lead, Cash Posting.Key Responsibilities Support and manage the Payment Posting team, including workload coordination and communication Lead training and mentoring...Show more
    Last updated: 30+ days ago • Promoted
    Senior Client Service Manager

    Senior Client Service Manager

    VirtualVocations • Cranston, Rhode Island, United States
    Full-time
    Client Service Manager responsible for ensuring exceptional support and service delivery to key clients.Key Responsibilities Lead delivery of administrative services for large and complex client ...Show more
    Last updated: 2 days ago • Promoted