Veteran Community Liaison (Business Development)

Job Title

American Addiction Centers (AAC) is a leading provider of comprehensive addiction treatment services, dedicated to helping individuals overcome substance use disorders and achieve long-term recovery. With facilities nationwide, AAC offers evidence-based treatment programs tailored to meet the unique needs of each patient, including specialized care for veterans and active-duty military personnel. Our mission is to provide high-quality, compassionate care in a supportive environment, empowering individuals to regain control of their lives and rebuild healthy, fulfilling futures. Through cutting-edge therapies and a commitment to clinical excellence, AAC strives to be a trusted partner in the journey to recovery.

In this role, you will serve as a critical liaison between VA centers and our treatment facilities, and advocate to veteran by helping veterans in need of addiction treatment by fostering strong referral relationships. Through targeted outreach, data-driven strategies, and collaboration with admissions and clinical teams, you will be responsible for building and maintaining a network of VA and military community partners. Your efforts will ensure a seamless patient referral process while driving the growth of our veteran-focused treatment programs.

Responsibilities

Strategy and Market Growth

• Identify and target military and VA referral sources through cold calls and follow-up outreach when phone attempts are unsuccessful.
• Develop and execute strategic outreach plans, including a focus on diversifying referral sources with at least five different community partners per month.
• Reactivate inactive community partners and transition partners from referral-only to active admissions.
• Responds immediately to inquiries and referrals.

Data and Analytics

Account Servicing and Relationship Management

Administrative and CRM Management

Collaboration and Internal Communication

Qualifications

Education / Experience :

Travel required within the region.

Education

Experience

Soft Skills / Sales Skills

Character Traits

Physical Requirements

Certifications and Licenses :

American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees based on age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and / or federal law.