Talent.com
Bilingual (Spanish / English) Customer Service Representative - Onsite

Bilingual (Spanish / English) Customer Service Representative - Onsite

Teleperformance USANorth Lauderdale, FL, US
6 hours ago
Job type
  • Full-time
Job description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and   passionate people speaking more than   300 languages, our global scale and local   presence allow us to be a force of good   in supporting our communities, our   clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • Proficient in Spanish and English.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Bilingual Customer Service Representative • North Lauderdale, FL, US

    Related jobs
    • Promoted
    Customer Service Representative - Onsite

    Customer Service Representative - Onsite

    TeleperformancePompano Beach, FL, US
    Full-time
    TP Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Support Consultant

    Bilingual Customer Support Consultant

    VirtualVocationsFort Lauderdale, Florida, United States
    Full-time
    A company is looking for a Customer & Technical Support Consultant - Bilingual.Key Responsibilities Act as the liaison between customers and the laboratories, answering questions and resolving is...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPABelle Glade, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPAPahokee, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Teller Manager (Bilingual Spanish Preferred) - Hialeah

    Teller Manager (Bilingual Spanish Preferred) - Hialeah

    TD BankMiami Lakes, FL, United States
    Full-time
    Hialeah, Florida, United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining featu...Show moreLast updated: 2 days ago
    • Promoted
    Banking Customer Service Representative - Onsite

    Banking Customer Service Representative - Onsite

    Teleperformance USACooper City, FL, United States
    Full-time
    Category : Customer Service / Support About TP TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands stre...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Representative - Onsite

    Customer Service Representative - Onsite

    Teleperformance USAHialeah, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 6 hours ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Polyglass USA, Inc. / Mapei GroupDeerfield Beach, FL, United States
    Full-time
    Customer Service Representative.Polyglass family! This position will be.Deerfield Beach, FL Corporate Headquarters.Responsible for the timely and accurate processing of customer orders and for prov...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Bilingual Customer Support Rep

    Bilingual Customer Support Rep

    VirtualVocationsWest Palm Beach, Florida, United States
    Full-time
    A company is looking for a Customer Service / Tech Support Rep (Tech Products, Bilingual : Eng.Key Responsibilities Provide customer service support and technical assistance for client products an...Show moreLast updated: 2 hours ago
    • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional CareersWellington, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Bilingual (Spanish / English) Customer Service Representative - Onsite

    Teleperformance USAFort Lauderdale, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 6 hours ago
    Bilingual Inside Sales Representative

    Bilingual Inside Sales Representative

    VentureTech SolutionsPlantation, FL, US
    Full-time
    Quick Apply
    Bilingual Inside Sales Representative Lead Type : .Inbound Calls - in office Benefits offered : 401k w / employer match, medical, vision, dental, disability / life, paid holidays, paid time off (PTO...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocationsWest Palm Beach, Florida, United States
    Full-time
    A company is looking for a Customer Service / Tech Support Representative - Media (Bilingual : English / Portuguese) - Remote. Key Responsibilities Provide inbound customer support in the customer'...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Onsite

    Customer Service Representative - Onsite

    Florida StaffingPompano Beach, FL, US
    Full-time
    Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their ...Show moreLast updated: 26 days ago
    • Promoted
    Banking Customer Service Representative - Onsite

    Banking Customer Service Representative - Onsite

    Florida StaffingPompano Beach, FL, US
    Full-time
    Customer Service / Support Job Opportunity.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamli...Show moreLast updated: 26 days ago
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Florida One InsurancePompano Beach, FL, USA
    Full-time
    Quick Apply
    Join Our Team as a Customer Service Representative.Are you someone who enjoys helping others, solving problems, and creating positive experiences? Do you take pride in being a clear communicator, a...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderPahokee, FL
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Banking Customer Service Representative - Onsite

    Banking Customer Service Representative - Onsite

    TeleperformancePompano Beach, FL, US
    Full-time
    TP Banking Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands stream...Show moreLast updated: 30+ days ago