Pre-Registration Team Lead (Full-Time, 8 : 30a-5p)

Pre-Registration Team Lead (Full-time, 8 : 30 a.m.–5 p.m.)

Join to apply for the Pre-Registration Team Lead (Full-time, 8 : 30 a.m.–5 p.m.) role at Washington Regional

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region's only Level II trauma center, and five centers of excellence : the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women & Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Pre-Registration Team Lead reports to the Manager of Pre-Registration. This position is responsible for overseeing the day-to-day operations of the pre-registration team.

Essential Position Responsibilities

• Maintain effective working relationships with internal and external clients.
• Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information.
• Enter collected information into the appropriate software system.
• Verify insurance eligibility and benefits.
• Review information entered into the electronic medical record and billing software to ensure accuracy.
• Partner with the manager regarding workflow efficiency.
• Assist with training of new employees and ongoing training of current employees.
• Other duties, as assigned.

Qualifications

Work Environment

This position will spend 80% of the time sitting while performing work in a standard office environment and 20% of the time standing and / or walking while pushing, pulling, lifting, and / or carrying up to 50 lbs.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Hospitals and Health Care

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