Senior Dispute Specialist

A company is looking for a Sr Dispute Correspondence Specialist (REMOTE).

Key Responsibilities

Review and analyze written complaints from borrowers and their representatives

Research issues, identify root causes, and execute plans for resolution

Compose detailed responses and maintain comprehensive records for all complaints

Required Qualifications

High school diploma required; bachelor's degree or equivalent work experience preferred

Three (3) years of related work experience in a legal, customer service environment, or residential mortgage services required

Professional writing experience in a corporate setting is mandatory

Knowledge of Microsoft Office Suite is required

Familiarity with regulations related to RESPA, TILA, FCRA, and CFPB is preferred