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Sr. Program Manager

Sr. Program Manager

Stellar MLSOrlando, FL, US
2 days ago
Job type
  • Full-time
Job description

Stellar MLS was named a 2022, 2023, 2024 and 2025 Top Workplace by Orlando Sentinel!

We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of  Multi-Talented Professionals!

Benefits - We offer a comprehensive benefits  package of medical, dental, short / long term disability, life insurance, personal time off, volunteer days, and a 401K plan.

This is a Hybrid role, must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida).  The office is located in Altamonte Springs, FL.

These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. The Sr. Program Manager will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required.

What it is :

The Sr. Program Manager oversees Stellar MLS's 3rd-party vendor ecosystem and marketplace platform. This role ensures alignment, performance, and strategic growth across all integrated and non-integrated vendor products, leading the Product Management team to deliver member value through innovation and partnership. This role ensures initiatives within the product portfolio are strategically aligned, well-resourced, and executed on time and within scope.

Reporting to the Sr. Director of MLS Services, this role will collaborate with all departments, including the Executive Team, to gather requirements, secure resources, and obtain change authorizations. This position also collaborates closely with the VP of Operations to ensure alignment between product strategy, legal, operations, and member services. Through the change lifecycle, they provide status updates and address emerging issues. Additionally, this role will involve vendor management for auxiliary products and services.

What youll do :

This is a salary, exempt, full-time role. Your essential duties and responsibilities will consist of :

  • Oversee, manage, and support the Product Management Team, ensuring all product initiatives align with strategic goals, customer needs, and operational capacity.
  • Coordinate the end-to-end delivery of programs and product releases, managing interdependencies, risks, and resources across teams.
  • Drive alignment between Product Management, Development, and Operations, ensuring consistent prioritization and timely execution.
  • Facilitate strategic planning sessions to translate business goals into actionable product and technology roadmaps.
  • Maintain program governance, including dashboards, timelines, and stakeholder communications, to ensure visibility into product progress and performance.
  • Coach, mentor, and guide team, promoting best practices in agile delivery, backlog management, and stakeholder communication.
  • Collaborate with vendors and partners to ensure that third-party solutions support and enhance product offerings.
  • Champion continuous improvement in delivery processes, cross-team collaboration, and performance tracking.
  • Oversee vendor health checks and manage their performance reviews.
  • Own, define and drive the Marketplace product roadmap.
  • Coordinate cross-functional execution with PMO, Marketing, and Membership.
  • Other responsibilities as assigned.
  • Timely and regular attendance is an essential function of the position; being physically present in the work environment is an essential job function.
  • Some travel may be required.
  • Cross-training for other departmental functions is expected and required.
  • Must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida).

Who we need :

To succeed in this role, the Sr. Program Manager will need a particular skill set. For this position, those include :

Other Essential Skills

  • Strong background in product lifecycle management, agile methodologies, and program execution.
  • Proven ability to coordinate multiple product initiatives and stakeholder groups simultaneously, as well as consistently meet deadlines on time.
  • Excellent communication skills to connect business leaders, product owners, developers, and vendors.
  • Highly organized with a proactive approach to managing priorities, risk, and change.
  • Capable of coaching and mentoring product team members, fostering collaboration and accountability.
  • Strong vendor management and negotiation skills.
  • Experience in real estate technology preferred.
  • Experience managing multi-vendor portfolios, SaaS product partnerships, and / or Marketplace programs required.
  • Strong time management, multitasking and stress management skills to be able to ensure that tasks get completed on time.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Ability to manage both internal and external customers, stakeholders, and vendors.
  • Experience in Real Estate and / or software industries is preferred.
  • Must be able to enforce company policies and procedures.
  • Able to maintain professionalism at all times in a fast-paced, changing environment.
  • Exceptional written and verbal communication, as well as listening and interpersonal communication skills.
  • Essential Physical Skills

  • Acceptable vision and hearing (with or without correction)
  • Bending on occasion and lifting up to approximately 10 pounds occasionally
  • Standing and walking approximately 8-10 hours a day
  • Talking and sitting for long periods of time, approximately 8-10 hours a day
  • Writing and / or typing for long periods of time, approximately 8-10 hours a day
  • (Reasonable accommodations will be made for otherwise qualified individuals with a disability).

    Education, Certifications, and Software Skills

  • Minimum Associate Degree in Business or IT related is preferred.
  • 510 years of program or product management experience, including oversight of cross-functional teams.
  • Product Management certification (A-CSPO, CSPO) is preferred.
  • What you need to value :

    The Sr. Program Manager must embody these core competencies :

  • Dealing with Challenges An ability to deal with challenges and difficult situations in a practical and optimistic way
  • Drive for Results An ambitious drive to set, meet and exceed goals
  • Information Seeking Ability to gather relevant information from a wide range of sources
  • Initiative The drive to identify, create and act on opportunities
  • Customer Focus The drive and ability to deliver exceptional service to customers and colleagues
  • At Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each persons contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.

    We are an Equal Opportunity Employer / Drug Free Workplace

    E-Verify Participant

    PI9afbaa9c3f17-31181-38994775

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