Customer Liaison

Job Description

The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.

Duties and Responsibilities :

• Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
• Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
• Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
• May be assigned administrative duties including other clerical responsibilities.
• Maintains the showroom at the direction of the Sales Manager in accordance with the maintenance and cleanliness checklist.
• Opportunity to cross train with Accounting and Customer Service departments

What We Offer :

Qualifications : Qualifications

Additional Information

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We are an equal opportunity employer. We E-Verify.

All your information will be kept confidential according to EEO guidelines.