If golf is your passion, you’ll love growing
the game at Golf Galaxy. We are home to the
Trusted Advisors whom every golfer relies on to better their best.
What separates us from any other retail golf experience is our
teammates and innovative technology focused on finding the best fit
for golfers of all ages and abilities.
We are committed to creating
an inclusive and diverse workforce, reflecting the communities we
serve. On our team, everyone plays a critical role providing
genuine, helpful, and friendly service to equip golfers of all
levels to better their game.
If you are ready to make a difference and take the next step in
your career, apply to join our team
today!
OVERVIEW : OVERVIEW :
The Lead
has a direct impact on both the execution of brand standards as
well as the teammate experience. With the guidance of the Assistant
Store Manager and Store Manager, the Lead is the in-store expert of
their business / department. The Lead is focused on delivering the
best service to our customers as well as providing direction to
teammates. Their ability to lead by example, be empathic,
relentless in the face of adversity, optimistic, and collaborative
with teammates is how they differentiate themselves.
Supports building and
hiring a strong team by observing in-store interviews and
department tours.
Builds a
people-first culture by connecting with every teammate in the store
to build mutual trust, respect, and contribute to the strong store
recognition culture.
Plans, organizes, controls 30-days out with the guidance of
Assistant Store Manager; including building an effective approach
and align on necessary workforce to execute daily assignments, game
plans, projects, or store events.
Strategically leverages
teammates to ensure brand standards are met, programs and processes
are executed daily, and tasks are delegated based on their priority
level.
Upholds company
merchandising and presentation standards by following established
floor sets, signage requirements, price changes, inventory
presentation and replenishment standards, etc.
Assists the store
leadership team with general supervision in the store in accordance
with Company policies and procedures, where applicable.
Assists with training
teammates on company procedures and programs; this includes
onboarding new teammates and cross-training current teammates.
Prioritizes coaching and
developing oneself and others; provides hands-on coaching and
teaches the “why” behind tasks, plans, and processes (e.g.,
Protection Plans, Scorecards, Loss Prevention, etc.).
Leads by example to
support the vision of the organization and store by helping
teammates understand how their responsibilities directly align to
the common purpose, organizational goals, and delivering an
exceptional shopping experience.
Creates an inclusive store
environment where everyone (teammates & customers) feels
welcome and safe and is treated with respect.
Adhere to established
policies and procedures related to safety, loss prevention and
standard operating procedures. Maintains confidentiality of all
Company information.
Takes
an all-hands-on-deck approach to support the team across the store.
Performs other tasks as
assigned by management.
LEADERSHIP TRAITS :
Our Leadership Competencies set the bar of what great people
leaders look like. They define the behaviors of leaders that can
drive the business and build great talent. Here are the
competencies we expect from our Store leaders :
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality / Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building
Skills
Plans & Aligns
QUALIFICATIONS :
Flexible availability - including nights, weekend, and holidays.
Prior retail sales
experience (or customer-focused experience) preferred.
Ability to stand, bend,
stoop, reach, push, pull and lift up 15 to 35 lbs. items
repetitively (up to 25 times per hour).
Ability to work extended
periods of time (up to 4 hours) standing or walking.
Ability to work at heights
greater than 4 feet with use of a ladder, aerial lifting device, or
platform.
Ability to
perform repetitive motions for short periods of time (up to 2 hours
continuously).
VIRTUAL REQUIREMENTS :
At DICK’S, we
thrive on innovation and authenticity. That said, to protect the
integrity and security of our hiring process, we ask that
candidates do not use AI tools (like ChatGPT or others)
during interviews or assessments.
To ensure a
smooth and secure experience, please note the following :
Cameras must be on
during all virtual interviews.
AI tools are not
permitted to be used by the candidate
during any part of the interview process.
Offers are contingent upon
a satisfactory background check which may
include ID verification .
If you have any questions
or need accommodations, we’re here to help. Thanks for helping us
keep the process fair and secure for
everyone!
Retail Sales Lead • Mount Pleasant, SC, Charleston County, SC; South Carolina, United States