Senior Program Manager

A company is looking for a Senior Program Manager responsible for driving operational excellence and strategic leadership across multiple programs and locations.

Key Responsibilities

Own operational strategy and execution to meet client and corporate objectives

Oversee program performance, ensuring service-level agreements and financial targets are met

Lead and develop managers while fostering a culture of accountability and continuous improvement

Qualifications

8-10+ years in operations, program management, or business process outsourcing

5+ years in multi-level people leadership, managing 100+ employees across multiple locations

Bachelor's degree in Business, Operations, or related field required; Master's or MBA preferred

Proven record of driving process improvements and large-scale transformations

Strong financial acumen and data-driven decision-making skills