Italian Speaking Customer Service for Insurance industry

Italian Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on providing exceptional recruitment processes that match the best candidates with the right employers. Our current opportunity is for an Italian Speaking Customer Service Representative in the insurance industry. This role is perfect for those who want to leverage their language skills while providing top-notch service in a dynamic sector. As part of our team, you will engage with clients, address inquiries, and offer solutions, ensuring a seamless experience for Italian-speaking customers. This position allows you to work in a vibrant environment while making a meaningful impact in the insurance services sector. With Patrique Mercier Recruitment, you will not only enhance your professional journey but also explore exciting opportunities abroad. If you are passionate about customer service and speak Italian fluently, we invite you to apply and take the next step in your career with us.

Responsibilities

• Provide excellent customer service to Italian-speaking clients in the insurance industry.
• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist clients in understanding their insurance policies and options available to them.
• Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
• Maintain detailed records of customer interactions and transactions in the system.
• Collaborate with team members to improve service delivery and client experience.
• Stay updated on the latest insurance products and regulations to provide accurate information.