Director, Operations Multiunit Retail (Car Wash)

Director, Operations - Needs strong retail multisite + hospitality experience

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This Jobot Job is hosted by : Jon Lopez

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Salary : $165,000 - $185,000 per year

A bit about us :

We are a growing multi-unit retail company headquartered on the West Coast. We have more than 30 units across our two flagship brands. We are looking to add a Director of Operations reporting directly to our President.

We are heavily driven by the guest experience, so someone with a strong background in hospitality is key. You must be able to visit and work out of our sites in Northern CA, Oregon, and WA. You should be able to work / visit the sites for 2-3 weeks / month. This is a heavy operations position.

Must have experience with Car Wash or Oil Change locations and you must be located in CA or OR.

send resumes to https : / / apply.jobot.com / jobs / director-operations-multiunit-retail-car-wash / 1443334260 / ?utm_source=CareerBuilder or apply directly.

Why join us?

We value excellence in service, humility, and putting a greater common good ahead of individual goals.

We offer a competitive base salary : $165,00 - $185,000 with a 20% - 25% bonus for individual performance

We offer comprehensive benefits

Matching 401k

Job Details

Job Details :

We are seeking a dynamic and experienced Permanent Director, Operations Multiunit Retail (Car Wash) to join our team. This is a unique opportunity to play a pivotal role in the growth and development of our multi-unit car wash operations. The successful candidate will be responsible for overseeing the daily operations of multiple car wash locations, ensuring optimal productivity and profitability. This position requires a strategic thinker with strong leadership skills, a keen eye for operational efficiency, and a passion for delivering exceptional customer service.

Responsibilities :

• Oversee the daily operations of multiple car wash locations to ensure efficiency, quality, service, and cost-effective management of resources.
• Develop and implement business strategies, plans, and procedures that align with the company's overall strategy.
• Set comprehensive goals for performance and growth, and evaluate performance by analyzing and interpreting data and metrics.
• Establish policies that promote a customer-centric culture and drive overall customer satisfaction.
• Manage relationships with partners, vendors, and regulatory authorities.
• Lead and motivate teams to surpass operational and financial goals.
• Direct and manage staff, fostering a positive environment that encourages teamwork and innovation.
• Identify and address problems and opportunities for the company.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)
• Implement new technologies and automation processes to enhance operational efficiency and customer experience.

Qualifications :

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