Transportation Dispatcher

Job Description

Work Boldly. Live Brilliantly.

At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.

Job Overview

Responsible for transportation services; receiving incoming / outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants. Assist with other transportation vendors (e.g. Agape) by facilitating information and back-up service when / if possible. Duties include, but are not limited to, scheduling, routing, record keeping, and auditing to ensure compliance of AltaMed’s policies and procedures. Dispatcher is responsible to ensure all drivers are commuting back to base at the end of the day once the assignments are completed. Dispatcher will also ensure compliance of program deadlines and provide support to others as needed.

Minimum Requirements

1. High School diploma or GED equivalent, required.

2. Experience in health care, preferred.

3. A minimum of one year of experience in dispatch services.

4. Bilingual : English / Spanish / Mandarin / Cantonese, preferred.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance