Sales Trainer

Overview

Location : Edison NJ

Department : Sales Training / Enablement

Reports to : Director of Sales

Choice Home Warranty is seeking a hands-on experienced Sales Trainer and Coach in a call center setting to elevate the performance of our inside sales team. This individual will serve as a subject matter expert (SME) in sales methodology and training delivery — equipping sales reps with the knowledge, skills, and confidence to succeed. Design and lead interactive, high-impact training programs that align with business goals, compliance standards, and customer expectations. Beyond onboarding, drive continuous learning through live coaching, skill reinforcement, and performance analysis. This is a key role in shaping our sales culture, improving conversion rates, and growing revenue.

Responsibilities

• Design, deliver, and refine sales training programs for new and existing inside sales associates.
• Conduct onboarding sessions that focus on consultative selling and success fundamentals.
• Identify training needs through collaboration with sales leaders, performance data, and rep feedback.
• Create engaging training content using adult learning principles, real-world sales scenarios, and interactive methods (e.g., role-plays, simulations, video, group exercises).
• Provide real-time and ongoing coaching to reinforce skills and drive accountability.
• Maintain a feedback loop with sales managers to ensure training aligns with evolving team goals.
• Evaluate training effectiveness through assessments, observation, and performance metrics.
• Recommend and implement changes to improve learning outcomes and productivity.
• Act as a positive role model and subject matter expert within the sales organization.
• Stay current with industry trends, tools, and selling strategies.

Qualifications

Skills & Attributes

Core Competencies

Salary & Compensation

This position offers a competitive base salary plus a performance-based bonus tied to training outcomes, rep ramp success, and sales performance improvement.

We're looking for someone who's not only a great trainer but also a performance coach who can move the needle. As results grow, so does your upside.

Why Join Choice Home Warranty?

Choice Home Warranty is one of the fastest-growing home warranty providers in the U.S., with a national footprint and a strong commitment to excellence. We have been recognized for Best Claims Service and Best Overall Value.

Founded in 2008 and headquartered in New Jersey, we support a diverse, high-performance culture that values growth, innovation, and opportunity.

Equal Opportunity Employer

We are an Equal Opportunity Employer and celebrate a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Company Description

Choice Home Warranty is a top rated home warranty company that provides hassle-free coverage that protects against unexpected home appliance repairs. From coverage on your appliances to warranting your major systems, Choice Home Warranty is there 24 hours a day, 365 days a year. We are the fastest growing home warranty company in the nation, consistently earning placement on the Inc. 5000 list for the last seven years. As we grow, we seek passionate, driven leaders who share our values – intelligence, integrity, and the pursuit of excellence.

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